J

4 Messages

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100 Points

Wednesday, December 6th, 2023 4:58 AM

Solved

Profile has been taken over?

I have an IMDB page, but recently, a stranger's picture has appeared on the profile that isn't me, and several credits that don't belong to me have been added, while keeping all of my previous credits and information. I can't seem to remove or correct the credits through the usual "edit page" method. I think someone made my profile a "Pro" account and now I can't get into it to fix it.
Here is the profile in question. 
https://www.imdb.com/name/nm5167784/?ref_=fn_al_nm_1

The Writer, Director, and Producer credits are not projects I worked on.

Employee

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4.1K Messages

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44K Points

3 months ago

Hi @JonathanCooke -

I believe the problem is the page was incorrectly merged with a claimed page. Can you please let us know which your credits are? So I can separate them to your page.

Cheers!

4 Messages

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100 Points

@Bethanny

Hello!

Thank you for your response! 

Basically all the acting credits are mine. The Writing, Directing, Prodcer credits on the page, as well as the photo, belong to the other Jonathan.

Thank you so much for your help! I appreciate it. :)

Employee

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4.1K Messages

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44K Points

@JonathanCooke​ Hi!

Your page is now here, credits will go live shortly. You can add any information missing by editing the page.

Cheers!

4 Messages

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100 Points

@Bethanny​ 

Ah, wonderful. Thank you so much for the assistance! 

Have a terrific day!