3 Messages
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122 Points
Processing Times - Fact or Fiction?
So I just thought I would check on some processing for me and my team and saw that all contributions towards a particular festival were not processed to date.
All contributions before and after the batch for this festival were processed but not the ones I had checked.
I then went and checked the processing times summary and found that it stated no item was older than the 10th June 2020 in any of the award related categories, monitored and listed in the processing times.
I looked back at my submissions list and clearly there is a problem as I submitted back on the 7th June 2020.
So there is one of two issues... either the dates stated as being the oldest submission outstanding is false or there is an unknown issue and no notification has been sent to fix these.
I checked my email and confirmed all submissions have been received and put forward to the team.
I don't mind so much when I know there is a longer wait, lord knows we have some issues in the world at the moment but to say one thing that clearly isn't true, that gets my goat!
Especially when the team rolls out their SLA figures, who could trust them when 4 submissions ARE older than the 10th June 2020. If one person's submissions are being misrepresented in these figures then what else is being misrepresented and how many?
The 7th of June WAS a Sunday so of course, I can accept that when Monday rolls around the processing team would log it and put it in their schedule but the 10th of June 2020 is a Wednesday. It doesn't add up, so I am guessing there is a vital piece of information missing in how the team's calculations are derived. Because on the face of it the data from the SLA doesn't match real-life facts and figures.
Just say the 7th of June and it's late being processed - that I don't mind, I can imagine the team is busy. However, I am asked to supply factual accurate information... so I would expect the same in return.
Would anyone wish to explain or hazard a guess?
All contributions before and after the batch for this festival were processed but not the ones I had checked.
I then went and checked the processing times summary and found that it stated no item was older than the 10th June 2020 in any of the award related categories, monitored and listed in the processing times.
I looked back at my submissions list and clearly there is a problem as I submitted back on the 7th June 2020.
So there is one of two issues... either the dates stated as being the oldest submission outstanding is false or there is an unknown issue and no notification has been sent to fix these.
I checked my email and confirmed all submissions have been received and put forward to the team.
I don't mind so much when I know there is a longer wait, lord knows we have some issues in the world at the moment but to say one thing that clearly isn't true, that gets my goat!
Especially when the team rolls out their SLA figures, who could trust them when 4 submissions ARE older than the 10th June 2020. If one person's submissions are being misrepresented in these figures then what else is being misrepresented and how many?
The 7th of June WAS a Sunday so of course, I can accept that when Monday rolls around the processing team would log it and put it in their schedule but the 10th of June 2020 is a Wednesday. It doesn't add up, so I am guessing there is a vital piece of information missing in how the team's calculations are derived. Because on the face of it the data from the SLA doesn't match real-life facts and figures.
Just say the 7th of June and it's late being processed - that I don't mind, I can imagine the team is busy. However, I am asked to supply factual accurate information... so I would expect the same in return.
Would anyone wish to explain or hazard a guess?
bderoes
Champion
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5.1K Messages
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118.8K Points
6 years ago
https://contribute.imdb.com/contributions/history
which is different than the page you excerpted, says it does not include award contributions, but you might want to check in case that sentence is out of date. That page provides statuses and reasons when items are declined (although the reasons aren't always enlightening.)
0
rsoutham
3 Messages
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122 Points
6 years ago
I checked the linked page you provided (very helpful and easy to view) and I can confirm that it doesn't track any contributions for awards.
I can see all my submissions until June 4th and then the next is June 8th onwards, nothing from June 7th.
The submissions did require a number of categories (common like Best Short Film, Best Sound Design) to be added but I would still think that the submission would be logged as the 7th and therefore still be in the oldest on the SLA page??
For a festival that gives these awards out (not the first year or month for awards won) and including the results page in my submissions, I am wondering why I am the first to request a category be made when these are well-established categories that you have to nominate in submissions?? Maybe an unrelated issue though.
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