Problem with doctor who credits

Hi @sean_varney,

Please can you provide any 18-digit submission references for your declined submissions so we can look into this for you?

Thanks!

Deleted for code

Deleted for code

Hi @sean_varney,

Thank you for this information. However I am unable to review these contributions without the 18-digit submission references for them. These can be found in your Contribution History or IMDb Support receipt emails.

Cheers!

Moved to OP

240508-223515-532000

240508-222057-499000

Hope thats right, 

Hi @sean_varney,

Thank you for the references, that's great.

I can confirm that contribution (ref. #240508-222057-499000) was declined as a duplicate of another live, declined or otherwise pending data submission. As for #240508-223515-532000 and 240508-222343-292000, these submissions are still pending processing and I cannot provide support until an outcome is reached following their processing by our teams.

I can see in your previous comments that you have provided evidence of on-screen credits which should be sufficient in supporting your submissions and result in their approval. If you have any other contributions that have been recently declined for these related credits, please share some example 18-digit references so I can review if they were processed correctly.

Otherwise, I would encourage you to refer to our Help guides for more information on adding filmography credits.

I hope this helps!

Thanks Ozzy, Understood, so its wait and see, and then get back to you if screens shots of the shows credits is not enough. Got ya, will do