137 Messages
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2.9K Points
Problem displaying data on the rewards page (most likely some internal technical problem)
The page of the Romanian Gopo award does not show some of the changes that I made. There is no data on the reward page itself, but if you go to the editing section, there is data. For example, for 2021, all nominees in the categories are not displayed: Best Make-up and Hairstyle (Cel mai bun machiaj si Cea mai buna coafura), Best Short Animated Film (Cel mai bun scurtmetraj de animatie), Best Short Fiction Film ( Cel mai bun scurtmetraj de fictiune). A similar situation is in the 2019 section, for example, in the editing section, the name of the category for editing has been corrected, however, on the site itself, the information on is previously displayed as it was before editing.
den_budanov
137 Messages
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2.9K Points
2 years ago
I wrote to the support service. Half a week of incomprehensible correspondence. As a result, they gave the number of the tracker that the technical service will consider (ticket reference D82534382) but apparently no one has considered it. Alas. I see that none of the moderators paid attention to my appeal here either. The problem has not yet been resolved. In addition, the following indemnities are rejected: 230518-184113-606000 230518-185319-584000 And for example, in this contribution, when editing, it is clear that the 5th paragraph (Soldatii. Poveste din Ferentari) 230517-003613-815000 was adopted, but it is not displayed on the site, as described above in the main topic. Can I send a request to remove those items that were not displayed for some technical reason and apply again and give numbers of contributions here?
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Michelle
Employee
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17.8K Messages
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316.9K Points
2 years ago
Hi @den_budanov - I can see that the ticket you referenced (D82534382) is open and pending review. However, I just wanted to note that I checked the example provided on this thread (230517-003613-815000) and can confirm that the Best Costume Design award data is displaying on the event page: For the declined submissions, I reviewed them both and can see that there were formatting issues, specifically, you included more than one title within the submission for each award listing. If the award was given to more than one title, you will need to resubmit including links to online evidence to help verify and our editors will then take another look. I hope this helps!
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den_budanov
137 Messages
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2.9K Points
2 years ago
Hm. Well, it's been over a week now. And silence..... ((((
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den_budanov
137 Messages
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2.9K Points
2 years ago
Everyone seems to have forgotten...
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Michelle
Employee
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17.8K Messages
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316.9K Points
2 years ago
Hi @den_budanov - My sincere apologies for the delayed response. Just reviewing all your comments on this thread: 1) Concerning your data submissions (230518-184113-606000, 230518-185319-584000 & 230523-114022-425000) for the Gopo Awards - "Young Hope Award (Premiul "Tanara Speranta)" -- I was able to see the evidence, however the formatting issue was concerning the recipients additions of both name and titles. If this award is given to the Individual as the named recipient, then a title recipient should not be listed (the titles can be listed under the Supplementary info section instead). However, if the recipient of the award are the titles and not the individual, then each title will need to be listed as a separate Award Winner. 2) For the 2019 'Cele Mai Bune Decoruri' Art Direction award, can you confirm the 18-digit submission reference number so I can investigate further? 3) To clarify, between the years 2007-2018 the festival award was "Gopo Award", and the Award name only recently changed to "Gopos Award" starting in 2019, is that correct? Or is Gopos just listed incorrectly?
(edited)
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Maya
Employee
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2.7K Messages
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29K Points
2 years ago
Hi den_budanov- In regards to this ticket (#P91503174), I can also confirm that the name of the award has been corrected to the "Gopo Award" on all the years respectively. The changes are live on the site as well Gopo Awards, Romania. Let us know if there is something in this thread that hasn't been solved o was missed so that we can take a look at it. Cheers!
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