Primary image poster not appearing on main page.

Hi, I've set the primary image and made sure the image type is "poster" for my title Spin State, yet the old poster is still showing on the main page, while in "known for" and other sections it shows the new poster. Can the new primary image poster be made to appear on the main page please?

Title main page

https://www.imdb.com/title/tt7153198/?ref_=ttmi_tt

New poster to be used:

https://www.imdb.com/title/tt7153198/mediaviewer/rm2704411905?ref_=ttmi_mi_all_pos_10

Old poster no longer primary image but still appearing on main page:

https://www.imdb.com/title/tt7153198/mediaviewer/rm159760385/

many thanks

Responses

Maya

Employee

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1.6K Messages

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17.3K Points

2 years ago

Hi andrewwilson999-

Thank you for posting the information for the links for the primary poster image! I can see that the primary image poster has already changed and it's live on the site for your title Spin State (2022).

Cheers!

4

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A

andrewwilson999

3 Messages

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90 Points

@Maya hi, I just had a quick look and my end it’s still showing the blue one which is the old one. Are you seeing the lighter style one with the two character in the top right on the main page?

thanks

2 years ago

0

Maya

Employee

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1.6K Messages

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17.3K Points

@andrewwilson999 Hi-

Yes, that is correct I am seeing the new one.

Have you tried refreshing the page, deleting the cookies or browsing history on the browser you are using?

2 years ago

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A

andrewwilson999

3 Messages

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90 Points

Strange, I've delete cookies and refreshed the page, Ive also tried other computers and tried in privacy mode and on a new browser but I still see the old one. Could it be a server thing as im in the UK?

2 years ago

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Maya

Employee

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1.6K Messages

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17.3K Points

@andrewwilson999 It could be, that it might be taking a bit longer for it to update on your end.

2 years ago

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Vande

236 Messages

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4.6K Points

2 years ago

The same issue has happened for "World in Action"
https://www.imdb.com/title/tt0181269/

I changed the primary image to be the logo for the series, as "Hunt for the Ripper" is only one episode. The image I changed it to is now showing at the top of people pages, but the old image still shows on the title page.

5

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Peter_pbn

Champion

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14.4K Messages

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330.4K Points

@Vande

I am seeing the series logo.

2 years ago

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Maya

Employee

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1.6K Messages

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17.3K Points

@Peter_pbn @Vande Hi-

Like Peter, I am also seeing the series logo as the primary image. Is this the image you changed it to or is it another image?

Cheers!

2 years ago

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Vande

236 Messages

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4.6K Points

@Maya yes, that is the main series logo which I changed it to. For some reason mine is still showing "The Hunt for the Ripper" episode logo on that page.
Maybe it's something complicated related to cookies or similar.

2 years ago

Peter_pbn

Champion

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14.4K Messages

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330.4K Points

I changed my title display settings to United Kingdom/English and now see the episode image you mentioned. Both images have the same country/language tags, though.

2 years ago

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Vande

236 Messages

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4.6K Points

@Peter_pbn ah okay, I wasn't aware that that was a factor. Thanks for letting me know.

2 years ago

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andrewwilson999

Primary image poster not appearing on main page.

Maya

andrewwilson999

Maya

andrewwilson999

Maya

Vande

Peter_pbn

Maya

Vande

Peter_pbn

Vande

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