Ongoing difficulty correcting incorrect credits and DOB for Cindy McGee (nm0569048) despite evidence

Hello,

I’m seeking guidance from experienced contributors or IMDb staff regarding ongoing difficulties correcting inaccurate and unverifiable information on the name page Cindy McGee (nm0569048).

Over multiple submissions, I have requested corrections related to accuracy and verification, including:

• Removal of incorrectly attributed credits (including The Magic School Bus episodes in which Cindy McGee did not appear)• Correction/removal of an unverified date of birth• Clarification of biographical details based strictly on verifiable on-screen credits• Removal of a recent association with “Charity Campbell,” who is not the same person as Cindy McGee

The addition of Charity Campbell appears to be a recent change and seems to originate from a wiki-style source that is not verifiable or authoritative. There is no reliable third-party evidence confirming that Charity Campbell and Cindy McGee are the same individual, and this association risks conflating two separate people.

As part of my submissions, I have provided the following supporting evidence using IMDb’s “provide an explanation to assist in processing this submission” option:

• TV clips demonstrating Cindy McGee’s verified voice work, allowing comparison with the voices attributed to disputed credits• A link to Cindy McGee’s Facebook page, which helps confirm her identity, career timeline, and retirement from acting• On-screen credit references where available• Detailed written explanations for each requested correction• Submission references including 251113-154453-461000 and 251123-210612-093000• Direct correspondence with IMDb Customer Service confirming that editors are reviewing the requests

Despite this, several submissions — including requests to remove unverifiable information — have been declined with responses stating “unable to verify,” even where the material in question lacks reliable sourcing.

My understanding of IMDb policy is that:• Dates of birth should not be listed without reliable third-party sources• Credits should be removable when they do not align with verified end credits• Biographical associations should not be added or retained when based on unverifiable wiki-style sources• Separate individuals should not be merged or linked without strong, independent verification

At this stage, I’m hoping for clarification on:

1. What level of evidence is considered sufficient to remove incorrect or unverifiable credits

2. Whether unverified DOBs should remain when no reliable third-party source exists

3. How IMDb evaluates recent biographical additions sourced from non-authoritative wiki pages

4. Whether there is an escalation path when repeated, well-documented submissions are declined

My intent is accuracy and adherence to IMDb standards — not expansion of the profile — and I am fully willing to follow any recommended process.

Thank you in advance to anyone who can offer insight or guidance.

Thanks Shawn