adrian's profile
Champion

Champion

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Thursday, January 25th, 2024

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Once again, adding cast members not currently listed is rejected

I don't have pictures today but you can see that these order numbers are currently missing. Can an employee look at submission 240124-193126-853000 and explain why the additions were declined, again?

Edit: I guess I can grab the credits off Peacock.

Oldest First
Selected Oldest First

Employee

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2 years ago

Hi @adrian,

Thank you for your problem report.

We have investigated this issue and I can confirm that your additions were declined due to a processing error. This error was caused by a fault in the history of the cast list for this title, as the missing names you attempted to add were originally listed, but were incorrectly deleted when an attempt to modify them was previously made. As such, we have manually reinstated the missing credits and they should now appear accurately.

I hope this helps!