3 Messages
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144 Points
Old Profile Photo on IMDB.com- ERROR message: Unable to change
Hello,
My imdb photo is old on imdb.com from 2015.
I have since updated this photo many times on IMDB Pro and it has not changed on imdb.com.
I had a recent news interview, and they pulled my old photo and I wondered why.
Each time I go to update the profile picture in imdb.com it says there is an error.
I have used both Safari and Chrome browsers and all my software is update and I have tried using a jpg and .png file for the photo.
Please someone tell me how can I display the an updated profile picture of myself on IMDB.
My account name is Dreah Marie the old photo is a blue shirt on imdb.com.
The new one displayed on Imdb PRO is a olive green shirt with a black tank underneath.
Please someone help me resolve this issue.
Thank you,
Dreah
Accepted Solution
Fran
Employee
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3.6K Messages
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36.3K Points
2 years ago
Hello DreahMarie
I have tried to find the profile, I found Dreah Marie and the photo matches the description. I can see that the update has been done in both sites IMDb and IMDbPro, can you confirm for me please? if not please let me know to take a look for you.
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