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120 Points

Tuesday, June 8th, 2021

Closed

Old credit listed first

Hi - I recently received credit for acting in a show in 2021, but for some reason a show I did back in 2013 appears first...how do I get this corrected?

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Employee

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18.4K Messages

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323K Points

5 years ago

Hi bshet18 -

I suspect the issue is likely due to the "2013" title not having a Release date listed, and therefore, being listed as a "Released" title on the site, as titles that are still listed in a Production or Completed state will display at the top of a filmography.

In order for our staff to take a look and confirm, please post your IMDb page link here.

Cheers!

5 Messages

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120 Points

Thank you, Michelle.  Here's the link: https://www.imdb.com/name/nm4415125/

Employee

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18.4K Messages

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323K Points

5 years ago

Hi bshet18 -

Thanks for confirming, so yes, the issue I outlined above is the case with your credit listing for "Wack".

The reason why this title is displayed at the top of your filmography is because the title is listed with a "Completed" status and does not appear to be released (as there is no Release date listed on the title page).

To resolve the issue, if the title has been released, you will need to submit the Release Date, once approved, the title will then adjust to the correct chronological order within your filmography.  If the title was not released and there is no plans for a release, then you should request a Title Deletion through our Contact Form.

Let us know if you have any further questions!

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120 Points

Hi Michelle, 

Thank you for your help.  Could you upload a PDF copy of the "Contact Form" to this?  The link you provided does not work and this title was never released. 

Employee

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Hi bshet18 -

Can you try accessing this link:  https://help.imdb.com/contact

The above link should direct you to our Contact Form, you will need to follow the path: IMDb Contributor  > I need help and haven't submitted an update  > Titles  >  Delete a title and click "Email", this should open the direct form to contact our support team and enter your request.

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120 Points

THANK YOU!

5 Messages

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120 Points

Hi - I received an email on 6/9 saying that this would be corrected within 24 hours and now almost a week later it's still showing up.  Please advise. 

Thank you!

Employee

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18.4K Messages

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323K Points

Hi bshet18 -

I have now removed the title listing, the credit/title should be removed from your page shortly.

Cheers!