2 Messages
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90 Points
not accepting main poster image
I'm getting errors back that I simply don't understand about "duplicates." I have, admittedly, tried to upload this more than once without realizing I had received these already. But I have no idea what it's really complaining about. I've not used this image at else anywhere else or on this title. How do I resolve this?
Bethanny
Employee
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5.6K Messages
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58.9K Points
4 years ago
Hi jeffrey_lee_robinson-
As the message there says, the submission was deleted as a duplicate since the image was already uploaded and waiting for approval from our editors, so any attempts to upload it before the first one was processed would be deleted as duplicates. I do see though that the first submission of the image was approved, and it is live on the site now.
Cheers!
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