Employee
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135 Messages
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7K Points
New IMDb Help hub
Hi everyone,
We are thrilled to announce we have published a new Help hub for IMDb fans, IMDbPro members and Data Contributors. This hub, available at https://help.imdb.com, replaces the help content previously residing on http://www.imdb.com/help/, http://pro.imdb.com/help/ and https://contribute.imdb.com/updates/guide/ and provides streamlined access to the most common customer queries, organized in intuitive themes, with improved navigation and mobile-optimized design. It includes completely new search functionality across IMDbPro, fan and contribution sections. With this update, IMDbPro help content which was previously available only to logged-in IMDbPro members is now available to logged out users and non-members.
The new help site is one of the projects under the umbrella of software upgrades our founder, Col, wrote about here: https://getsatisfaction.com/imdb/topics/upcoming-changes-to-several-imdb-features-du6man1opd5q0
We hope the new hub helps you make the most of your IMDb experience and solve questions you have about our features and services.
We will continue to work on improving our help content, adding more images where this helps to communicate more effectively.
Please feel free to reply on this thread with any feedback or any issues you encounter. We appreciate all your help and dedication to our site.
Old Help experience:
New Help experience:
We are thrilled to announce we have published a new Help hub for IMDb fans, IMDbPro members and Data Contributors. This hub, available at https://help.imdb.com, replaces the help content previously residing on http://www.imdb.com/help/, http://pro.imdb.com/help/ and https://contribute.imdb.com/updates/guide/ and provides streamlined access to the most common customer queries, organized in intuitive themes, with improved navigation and mobile-optimized design. It includes completely new search functionality across IMDbPro, fan and contribution sections. With this update, IMDbPro help content which was previously available only to logged-in IMDbPro members is now available to logged out users and non-members.
The new help site is one of the projects under the umbrella of software upgrades our founder, Col, wrote about here: https://getsatisfaction.com/imdb/topics/upcoming-changes-to-several-imdb-features-du6man1opd5q0
We hope the new hub helps you make the most of your IMDb experience and solve questions you have about our features and services.
We will continue to work on improving our help content, adding more images where this helps to communicate more effectively.
Please feel free to reply on this thread with any feedback or any issues you encounter. We appreciate all your help and dedication to our site.
Old Help experience:
New Help experience:
Peter_pbn
Champion
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12.5K Messages
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309.4K Points
5 years ago
Look for instance at the links in the Submission guide overview or in the Miscellaneous companies page.
The pages may have been consolidated into the Companies data page, but this page also has the dead links.
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Marco
2.5K Messages
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76.2K Points
5 years ago
Your mini-bio is not long enough - the minimum length for mini-bios is 50 words. Please see the guidelines." But if you go to the guide (https://help.imdb.com/article/contribution/names-biographical-data/biographical-data-guidelines/GMT9...), it doesn't say anything about the minimum length. Can you add this requirement to the guide please?
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Marco
2.5K Messages
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76.2K Points
5 years ago
(and while I'm into tiny details, there's also a link to the "own section" of the awards where the last parenthesis and the dot at the end of the sentence are blue instead of black. Can you change this as well?)
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Marco
2.5K Messages
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76.2K Points
5 years ago
0
Will
Champion
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3.7K Messages
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77.7K Points
5 years ago
1
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jeorj_euler
9.9K Messages
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212.3K Points
5 years ago
1
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Marco
2.5K Messages
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76.2K Points
5 years ago
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Marco
2.5K Messages
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76.2K Points
5 years ago
2
Peter_pbn
Champion
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12.5K Messages
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309.4K Points
5 years ago
This is despite the fact that the Title Correction guide here has been updated to include current links.
One more thing, in the line, "General title formatting rules (how to distinguish between TV titles, videogames, movies, etc.) are here," the currently linked page is actually called Submitting a Video Game. I guess the title formatting rules are actually in the Title Formatting page, which is already linked in the preceding line.
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mathepa_a3hykm7n2dxp2
1.8K Messages
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55.3K Points
4 years ago
Today it describes the clue action as follows:
"please re-rate at least one of the titles associated with the badge".
OK, may be I was a kind of over-geek to re-rate this way: unrate then rate again...
but my action was in the frame of the "re-rate" instruction.
The "step by step" practice:
Conclusion:
The "re-rate" action must be explained better in the help, to avoid misunderstandings.
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