S

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80 Points

Tuesday, September 19th, 2023 1:00 AM

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Need help getting credits approved.

Hello, I submitted paystubs for about 5 shows I worked on that list what I did.  Only one show was approved and the rest denied. 

Why would only one show get approved based on the same kind of proof? Another one of these was updated after including a screenshot a second time, are there documents I'm missing? I would love to update my credits. 

The cases are:

Contribution #230916-053411-521000

Contribution #230916-045327-145000

Thanks

Employee

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4.9K Messages

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52.4K Points

9 months ago

Hi @stephenm -

The ones not accepted were added to the parent series, we need them on the specific episodes. See our help guides for more.

Cheers!

2 Messages

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80 Points

Thank you Bethanny! Will look into that and try to resubmit.