Champion
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5.1K Messages
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118.6K Points
need a copy of what I send to Contact us
When we submit a request viaIMDb Contact we don't get a copy until the desk replies. We need an independent copy emailed to us immediately upon submission, and/or a place to look at our list of pending Contacts. We used to have that, as I recall.
dan_dassow
Champion
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19.8K Messages
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480.6K Points
6 years ago
@bderoes,Thank you for suggesting this. I fully agree that a prompt confirmation email would be beneficial.
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Joel
Employee
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1.2K Messages
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36.3K Points
6 years ago
Hey all,You're right that this option used to be available in the past - although the shift to email was seen to be a better experience for those who don't want to login to IMDb to see if they have a response.With that said, the ability to see your message to the Contact center is a useful feature - I've collated this feedback and will pass it on.CheersJoel
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m_j_477nss27p1mgc
249 Messages
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8.5K Points
5 years ago
Yes because half the time they don't respond and you have to write the whole thing again. If it's saved in your email you can copy it and send again.
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bderoes
Champion
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5.1K Messages
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118.6K Points
5 years ago
This has no upvotes on sprinklr, not even mine (which I've now fixed.)
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