Champion
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5K Messages
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118.1K Points
need a copy of what I send to Contact us
When we submit a request via
IMDb Contact
we don't get a copy until the desk replies.
We need an independent copy emailed to us immediately upon submission, and/or a place to look at our list of pending Contacts. We used to have that, as I recall.
IMDb Contact
we don't get a copy until the desk replies.
We need an independent copy emailed to us immediately upon submission, and/or a place to look at our list of pending Contacts. We used to have that, as I recall.
dan_dassow
Champion
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19.3K Messages
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475.6K Points
5 years ago
Thank you for suggesting this. I fully agree that a prompt confirmation email would be beneficial.
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Joel
Employee
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1.2K Messages
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36.3K Points
5 years ago
You're right that this option used to be available in the past - although the shift to email was seen to be a better experience for those who don't want to login to IMDb to see if they have a response.
With that said, the ability to see your message to the Contact center is a useful feature - I've collated this feedback and will pass it on.
Cheers
Joel
1
m_j_477nss27p1mgc
249 Messages
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8.5K Points
4 years ago
0
bderoes
Champion
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5K Messages
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118.1K Points
4 years ago
This has no upvotes on sprinklr, not even mine (which I've now fixed.)
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