S

4 Messages

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100 Points

Friday, September 20th, 2024 12:56 PM

Solved

Name merge

I have two accounts .. I made another one not knowing I already had one and my work is scattered between the two I would like to merge them 

4 Messages

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100 Points

18 days ago

The two names are Shani Hill and Shani A Hill

Employee

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1.7K Messages

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17.3K Points

18 days ago

Hi @ShaniAHill,

Please refer to our Help article which will detail how to do this via the Contribution Form. If you have any issues submitting this name merge, please let us know and we can support further.

Cheers!

4 Messages

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100 Points

I couldn’t find the form 

4 Messages

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100 Points

It tells me to go to edit then go to name merge but I don’t see that button at all 

Employee

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1.7K Messages

 • 

17.3K Points

Hi @ShaniAHill,

You can find where to complete this contribution by following the below instructions from the Help guide.

Step by step instructions
  1. Open the two pages you'd like to merge together in separate tabs. 
  2. On the page you would like to disappear, select Edit page
  3. Next to the option for 'Name Merge' use the drop-down on the right and select "Add merge" then Continue
  4. In the blank field under "Name Merge" you'll want to input the name of the page or you can add the unique identifier of the page you're merging into (the page which will remain). 
  5. Add an explanation as to why these should be merged, the more information you can provide - the better!
    1. If the names are different between the two pages, keep the box "Preserve previous name on existing credits" as this will retain the other name on the credit.
  6. Scroll down and click Check these updates so the system can make sure everything is OK with your request. 
  7. On this next page, you will see all warning's associated with the request - make sure to read this as it will explain what's happening. 
  8. When you're ready, tick the box which says "Warning understood, go ahead anyway." followed by Re-check these updates
  9. If everything is OK, the box will turn green and you're ready to go - hit Submit these updates and this will be sent to our editors for review.

If you experience any issues completing these instructions, let us know and we will help!

Thanks!