890 Messages
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17.4K Points
Name Field Selection Query
I'll ask as a question but it could be a problem, I don't know until I get a bit of feedback. Might have been brought up before but it's a hard thing to know what to search under.
So just simply, when I add names to the name field on a submission, I'm sure it was way better at giving options than it currently is.
Let me make up an example with a fake name.
I want to add the name 'Ron Toddleoff', so I enter it and nothing pops up in drop down or after a check as being close to it, gotta add it as a new name I guess, but wait, I decide to try 'Ronald Toddleoff' and there's a page and its the guy I want, but why did the system not show it as an option, pretty sure it was great at things like this previously.
So I've had issues with Mike/Michael, Ron/Ronald & Matt/Matthew in last week alone, the system doesn't acknowledge them as options even though the surname is identical and alone should've potentially made it an option, every time I get a name like those I listed, I have to input every variation of their christian name just to make sure if they have a page or not rather than the site doing that work for me like I'm sure it used to.
So is this a thing that's known or am I just imagining it as better?






Peter_pbn
Champion
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15.7K Messages
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344.3K Points
3 years ago
I know there was a point when the name suggestions were supposed to take into account common variants of names like that. I don't know if they are still supposed to.
In addition, the suggestions were supposed to take existing alternate names (AKAs) into account, like if Ronald Toddleoff already has credits with (as Ron Toddleoff).
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Michelle
Employee
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18.2K Messages
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321.4K Points
3 years ago
Hi @VonPunk & @Peter_pbn -
Thanks for raising this contribution issue and providing some recent examples. I have filed a ticket for the appropriate team to confirm what the current name field suggestion behavior is and address the shortcomings you pointed out. As soon as I hear back from the team I will relay that information here.
Cheers!
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Michelle
Employee
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18.2K Messages
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321.4K Points
3 years ago
Hi @VonPunk -
Can you provide some further examples of what specific names you were entering that didn't display the suggestions? Our tech team can then investigate the behavior further.
Thanks!
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Michelle
Employee
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18.2K Messages
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321.4K Points
3 years ago
Hi @VonPunk & All -
I'm just following up here to confirm that our tech team was unable to reproduce this issue. If you are still experiencing this problem with the Name Field selection, post the examples here and I will be happy to raise the issue again.
Cheers!
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