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8 Messages

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150 Points

Fri, Oct 22, 2021 3:17 PM

Solved

Name Change

Hi I have unsuccessfully tried multiple avenues to change my IMDb Pro account name. This has left me frustrated.

I tried editing page, changing via account settings and have had a friend request a name change via edit page as well.

Nothing so far has been successful. All I want is for my name to be displayed as Leon Schoeman?

Is there a way that I have not tried? Any help on this matter is greatly appreciated.

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7分前

Leon: Please provide a link to the page. How is your name displayed now?

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@gromit82 https://pro.imdb.com/name/nm12305576?ref_=hm_nv_usr_profile

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7分前

Leon: Just to be clear, I see your page at https://www.imdb.com/name/nm12305576/ but there are also two other people named Leon Schoeman in the database:

Leon Schoeman (I): https://www.imdb.com/name/nm3981412/

Leon Schoeman (II): https://www.imdb.com/name/nm10386265/

Is either of them you, or are you a different person who will be listed as Leon Schoeman (III)?

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150 Points

@gromit82 they are both me, but not linked to my pro account which I have just set up. I've tried claiming those pages and merging the accounts - without success.

Champion

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I will try to get back to you later, but hopefully another contributor or a staffer here can give you full instructions even before then. 

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7分前

Perhaps you should merge those two name pages first (person should only have one name page, and you certainly can’t claim two):

https://help.imdb.com/article/contribution/names-biographical-data/how-can-i-combine-two-imdb-filmography-pages/G3TNPWSGKZNRU3MP?ref_=helpsect_pro_2_6#

And then request the name change.

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@eboy  I have already requested with last week. So here hoping the request is granted. :)

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7分前

Leon: Since Daniel appears to have submitted your corrections already, I don't think I need to take any other action. Good luck!

Employee

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7分前

Hi Schoeman -

I can confirm that all the name pages are now combined to your single listing under "Leon Schoeman", I have also adjusted your IMDbPro account so that it is now registered to this correct name page.

Cheers!

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150 Points

@Michelle Thank you so very much!!!