V

9 Messages

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234 Points

Saturday, August 13th, 2022 1:14 AM

Closed

Solved

My user reviews seems to keep getting deleted. No idea why

I recently queried about deletion of my reviews which was answered and reinstated by @Michelle

However it seems to have been deleted again? If someone could look into the probable cause.

Contribution #220807-171045-796804

Employee

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2.3K Messages

 • 

23.4K Points

2 years ago

Hello vin,

Your User review has been reinstated, the changes will be live on the site shortly.

Cheers!

9 Messages

 • 

234 Points

Hi @Fran​ since its the second time, Im mighty curious why its happening persistently? Is it mass reporting? What can I do to ensure it does not happen a third time?

Employee

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1.5K Messages

 • 

16.6K Points

@vin​ Hi- 

Thank you for reporting these issues regarding the User Review removals you have experienced. These issues have been reported and are being investigated. In the meantime, please let us know if this were to happen again as we are currently working on improvements to our User Review processing to help prevent this ongoing issue of incorrect removals.

I have forwarded your comments and this use case to the applicable team for visibility.

Cheers!