8 Messages
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190 Points
My ratings are not taken into account
On Friday (27th of November), I rated several movies and my ratings were saved in my account. I know IMDB takes some time to add individual ratings, so I waited almost two days and I checked today. But I noticed that my ratings have not been taken into account yet (almost two days after). Indeed, some of the movies I rated have still the same total number of ratings that before I added mine (It is the case for at least 4 movies I rated on Friday). I also noticed in the details of ratings displayed by IMDB for each movie, that for example the number of ratings for a « 3 » is the same as before I added my « 3 » (I also rated movies with different ratings such as « 9 » but I checked with 1 movie I gave a « 3 »). So I am pretty sure my ratings are not taken into account for a reason I ignore. IMDB indicates that all individual ratings are supposed to be taken into account, so why ? Can you please check with my account and correct it to add my ratings for movies ? I would like to add some more, but I won’t till the problem is not solved




Michelle
Employee
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18.2K Messages
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321.3K Points
5 years ago
Hi Occitanie -
I reviewed your account and can confirm that your ratings from November 27th have been accounted for. The rating count may take a few days to populate and is not immediately updated in live-time on the site.
Please wait a few more days and then the titles again that you have noted no change and report them to us for our staff to investigate further.
Cheers!
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