P

3 Messages

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90 Points

Tuesday, November 12th, 2024 5:07 PM

Solved

My last name is spelled wrong and I can't submit my request to update

 241112-164902-396200

There's just no button to click submit :( It keeps getting automatically rejected

Employee

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1.8K Messages

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18.8K Points

9 days ago

Hi @paigebair_art,

Thank you for your problem report.

I cannot load the above submission reference from your saved updates to check on it. Please could you either attach a screenshot of what you're seeing when you try to submit, or refer to our Help guide which gives an example of what I believe will be red-warnings in the contribution form. If you're seeing a warning that is prohibiting you from clicking Submit these updates, it will be because of something that needs correcting before you can submit the contribution. 

You can also find more guidance on how to submit a name correction in our Help article for Names.

Please let us know if we can assist further.

Cheers!

3 Messages

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90 Points

Thank you :D

442 Messages

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14.5K Points

Both rejection messages say "Name cannot be corrected and merged at the same time."

I suggest you do the merge first then if you end up with "(as Paige Blair)" on the credit, deal with that later. Set the name correction to "No change" and check - you should get a green background and a submit button.

The current entry for "A Christmas Party" says it is in post-production and to be released in 2025. Make sure that your name is spelled correctly in the end credits when it is released.

3 Messages

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90 Points

@owenrees​ okie dokie thank you !!🫡