J

7 Messages

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160 Points

Tuesday, October 22nd, 2024 12:55 AM

Solved

My age rating edits were rejected despite providing evidence

I was editing the parental guide for Dan Da Dan since it had a lot of incorrect age ratings, one that even contradicted a pre-existing age. I even provided evidence for some of them, while others I had to say that there was zero evidence for them, and they still got rejected. I'm not sure what else there is to prove.

Employee

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1.9K Messages

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18.8K Points

1 month ago

Hi @jaloft,

Thank you for your problem report.

Please could you provide us with the 18-digit submission references for these declined contributions? You will find them in your Contribution History. We can look into why they were declined, and help further.

Cheers!

7 Messages

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160 Points

@Ozzy​ 241019-182331-415000

Employee

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5.6K Messages

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58.7K Points

@jaloft​ Hi! The certificates can't be deleted, if they are wrong, they need to be replaced with the correct ones with links for evidence.

Thanks!

7 Messages

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160 Points

@Bethanny​ Are you sure that certificates can't be deleted for being wrong? I had it done a few times in the past, and one of the wrong certificates conflict with an already present rating.

Employee

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2.5K Messages

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26.1K Points

Hello jaloft,

As mentioned you have to submit a correction for the certificates listed instead of removing the items. The deletion you provided does not have valid evidence attached.