156 Messages
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4.6K Points
Missing Routines for Customer service to handle "Duplicate Keywords" requests?
Hello.
I followed the help pages direction regarding Duplicate Keywords, but the answer I got from customer service was strange, so I am wondering whether there are sufficient internal rutines to help the customer service in how to handle those requests?
Copy of what I sent, and the answer I got:
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Hello.
https://help.imdb.com/article/contribution/titles/keywords/GXQ22G5Y72TH8MJ5#duplicate
It says:
"Duplicate Keywords
A duplicate keyword is one which offers no additional or differentiating value to a keyword already listed. This could be the result of a spelling error or alternative spelling being used. To report a duplicate keyword please go to our contact form and let us know the details of the keywords you think should be combined."
I suggest Merging/Combinding the following keywords:
(I am not native English speaker so this are just suggestions for you to look at, also don't just delete keywords, merge them so the titles that have the keyword that is merged get the "new" one.)
reference-to-emmy-award
reference-to-an-emmy-award
reference-to-a-wedding
reference-to-wedding
shared experience
shared experiences
teaching someone to dance
teaching to dance
teaching someone how to dance
learning how to dance
learning to dance
learn to dance
female dancer
female dancers
male dancers
Male dancer
couple dance
couple dances
charity fundraising
charity fund raiser
girlfriend's father
father of girlfriend
girl friend father
female bar tender
female bartender
bar tending
bartending
barmaid
bar maid
black t shirt
black tee shirt
spklit screen
split screen
fastening seat belt
fastening a seat belt
enemies-fall-in-love
love-between-enemies
rich-vs-poor
rich-poor
poor-rich
home-buying
buying-a-home
enemies-to-lovers
enemies-become-lovers
nda-non-disclosure-agreement (keep)
non-disclosure-agreement (merge)
podcast
podcasts
losing-temper
losing-one's-temper
knuckle-tattoo
tattoo-on-knuckles
tattoo on hand
tattooed hand
hand tattoo
male with tattoo
tattooed man
tattooed-male
tattooed wrist
tattoo on wrist
finger tattoo
tattoo on finger
arm tattoo
tattooed arm
tattoo on arm
character-says-merry-christmas
character-says-'merry-christmas'
christmas-decoration
christmas-decorations
brain eating
eating brain
eating brains
eating some brains
comic-book
comic-books
headphones
head phones
boy wearing headphones
boy wears headphones
man smoking
smoking-man
reference to an erection
reference to erection
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Maya
Employee
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6.3K Messages
•
66.8K Points
8 hours ago
Hi kristin-
Unfortunately, due to resource constraints we are unable to process manual requests. However, when you observe inconsistencies such as those you reported, you are welcome to submit the applicable keyword corrections/deletions through our contribution form which will be reviewed and handled directly by our editors.
Cheers!
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