14 Messages

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208 Points

Saturday, April 11th, 2026

Solved

Manual Review Needed: Valid credits repeatedly declined (Belgian Soap "Familie")

Hi IMDb Staff,

I am requesting a manual review of several declined submissions for the Belgian daily soap Familie. My contributions keep getting automatically declined, and regular email support only provides automated responses asking for end credits.

The Belgian daily soap Familie does NOT broadcast end credits at all. The episodes simply end. There is no end credit crawl for the main cast, guest roles, or day players. Therefore, screen grabs of end credits physically do not exist for anyone on this show.

These 8 credits were previously accepted but were recently removed because I hadn't uploaded evidence at the time. I am now trying to re-add them with solid proof, but the automated system keeps rejecting them because it expects end credits that don't exist:

  • 260321-175848-694000

  • 260321-175847-520000

  • 260321-175846-186000

  • 260321-175844-881000

  • 260321-175843-310000

  • 260321-175841-992000

  • 260321-175840-185000

  • 260321-175837-839000

As proof of my appearance and the 2 shooting days (resulting in 8 episodes), I have attached on-screen screen grabs of myself in the scenes, as well as screenshots of the official casting confirmation emails (in Dutch, the local language of the production). Image links: urn:alx:doc:937a93d2-a8ca-450d-ba84-56832d6ccf2d:e3174b97-4752-42b5-a382-ab2c92d13656 urn:alx:doc:937a93d2-a8ca-450d-ba84-56832d6ccf2d:b11e1b23-9367-47fa-80e1-6d24a4f20054

I am submitting these without the (uncredited) tag. Almost all other actors on the cast list for this show are listed without this tag, despite the show never having end credits to verify them either. I simply ask for consistency and fairness so my profile matches the rest of the cast.

My IMDb page: Quinten Delaere (nm16904478)

Could a staff member please manually review the evidence and push these 8 submissions through?

Thank you for your time and help!

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Employee

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4.1K Messages

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41.5K Points

1 month ago

Hello kannotlogin

We understand that there is not end credits for the TV Series. However, I have checked the submissions and the provided evidence is not valid for us to help approving the additions. If you were part of the TV Show better evidence can be provided for the additions, as mentioned in our Cast Guidelines, we want:

Contracts

Call sheets

Pay stubs 

You can re submit and provided enough evidence for us to verify your additions anytime, you can also take a look at our Help Articles.

14 Messages

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208 Points

Hi Fran,

I am re-submitting with the requested Pay Stubs. I have attached screenshots from my bank account (I hid private info but name and production info is visible).

Please note the payment details in the screenshots:

  • Sender: BANIJAY BELGIUM NV (The production company of "Familie")

  • Description: "FIGURATIE 171225" and "FIGURATIE 181225"

  • Translation: "Figuratie" is Dutch for Background Acting/Extra work. The numbers are the exact shooting dates: December 17 and 18, 2025.

This officially verifies my employment for those shooting days. Please let me know if these can now be approved.

14 Messages

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208 Points

Hi @Fran​,

I have just re-submitted all 8 episodes with the requested Pay Stubs as evidence. 

Here are the new submission reference numbers:

- 260411-190114-417000

- 260411-190108-446000

- 260411-190107-129000

- 260411-190105-676000

- 260411-190104-317000

- 260411-190103-059000

- 260411-190101-644000

- 260411-185733-306000

Could you please review the new evidence and approve these? Thank you!

Employee

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4.1K Messages

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41.5K Points

The submissions are pending and will be processed soon, thanks for the patience in advance!

14 Messages

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208 Points

Hi @Fran,

My requests got declined again… Could you please help me? I added pay sheet as requested.

Employee

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7.6K Messages

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79.9K Points

@kannotlogin​ - We are unable to verify the information with the evidence provided. Please refer to the Credit Verification guidelines shared by Fran. 

You are welcome to re-submit once further supporting evidence as required stated above is uploaded with your contributions. 

14 Messages

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208 Points

Hi Maya,

That is the problem, I can’t give more proof. I don’t have access to the contract anymore, there is no end credit (not even for the main cast) I don’t have access to call sheets. I attached 3 images:

  • My pay stubs from my banking app. 
  • The official email from the production (in dutch). 
  • And a image of myself in one of the episodes (clearly visible). 

So hopefully you could help me out? Like, all my credits have been for Belgian productions and this one too, so I wouldn’t fake it. 

Kind regards,

Quinten

14 Messages

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208 Points

Would it be possible for someone to accept these? I’ve done everything I can.

14 Messages

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208 Points

@Fran​ could you help me? I did what you asked and it got declined. Once again, I can’t give more information. I added the pay stub just as you told me. What more can I do? I can’t give more information…

14 Messages

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208 Points

I found my contracts, added those and submitted and still got declined… so I added two out of the 3 things with extra proof. I really don’t get it… why does it KEEP getting declined. I did everything you asked…

14 Messages

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208 Points

@Fran​ today I found my contracts, added those and submitted and still got declined… so I added two out of the 3 things (pay stub and contracts) with extra proof. I really don’t get it… why does it KEEP getting declined. I did everything you asked…

Employee

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7.6K Messages

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79.9K Points

@kannotlogin​ - Can you provide the reference numbers where you added this evidence?

14 Messages

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208 Points

Hi @Maya​, I added it to all 8. So the contract is once again in dutch. I blurred out my home adres and my national register number. I added both contracts as pdf:- 260421-091417-965000

260421-091546-241000

260421-091603-252000

260421-091622-061000

260421-091635-141000

260421-091650-022000

260421-091701-887000

260421-091716-127000

I hope it's good. So I added:- Image of my scene,

- Screenshot of the email I got from them,

- A screenshot of the pay stub

- 2 Contracts for both shooting days

Kind regards,

kannotlogin

14 Messages

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208 Points

Hi @Maya​, I added it to all 8. So the contract is once again in dutch. I blurred out my home adres and my national register number. I added both contracts as pdf:- 260421-091417-965000

260421-091546-241000

260421-091603-252000

260421-091622-061000

260421-091635-141000

260421-091650-022000

260421-091701-887000

260421-091716-127000

I hope it's good. So I added:- Image of my scene,

- Screenshot of the email I got from them,

- A screenshot of the pay stub

- 2 Contracts for both shooting days

Kind regards,

kannotlogin

Employee

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7.6K Messages

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79.9K Points

@kannotlogin​ - After further revisions, these have been re-submitted and approved. The changes will be live on the site shortly. 

For future references, when submitting filmography credits, recommendation is to provide the respective evidence as stated on our Help Guide we share above on all of your submissions. This will help our editors to review all of the information accordingly. 

14 Messages

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208 Points

@Maya​ Thank you so much!

14 Messages

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208 Points

23 days ago

Hi IMDb Staff, A week ago, I asked a question. I got an answer which I tried but did not work. The thread got "Solved" but the issue still remains. And that issue is, IMDb won't accept my valid credits. This is the thread (read it first because it explains my issue). Once again, These are the credits: - 260411-190114-417000 - 260411-190108-446000 - 260411-190107-129000 - 260411-190105-676000 - 260411-190104-317000 - 260411-190103-059000 - 260411-190101-644000 - 260411-185733-306000 So hopefully it can now be accepted because I added the pay stub as requested... Thank you for your time and help! Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/data-issues-policy-discussions/manual-review-needed-valid-credits-repeatedly-declined-belgian-soap-familie/69e36fb1e86336733de24d05 Title : Manual Review Needed: Valid credits repeatedly declined (Belgian Soap "Familie")