2 Messages

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80 Points

Tuesday, October 28th, 2025

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Manual Intervention Request: Syndicated News Article Has Not Refreshed Corrected Copy

Hi IMDb Content Team, I am posting on behalf of a production representative to address an issue with a news item in the NewsDesk feed. The original publisher, Asian Movie Pulse, has already corrected the article on their site to update/remove outdated information. However, after over a week, the IMDb syndicated version has not automatically refreshed to reflect these changes. IMDb Customer Service confirmed that we must contact the publisher, and the publisher has confirmed that they cannot manually force the outdated feed to refresh on IMDb’s end. IMDb News Link (outdated version): https://www.imdb.com/news/ni65369052/ Updated Source Article (current, corrected version): https://asianmoviepulse.com/2025/07/ever-love-hope-joins-al-pacino-and-katie-holmes-in-captivated-a-new-face-rising-in-hollywood/ Request: Since the standard syndication process has failed to update the corrected copy, please manually refresh the outdated IMDb article to reflect the current and accurate content from the source link provided. Thank you for your assistance in maintaining data accuracy.

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Employee

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5.9K Messages

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62.3K Points

1 month ago

Hi eamonarnett- Thank you for posting the links! However, the articles have to be provided to IMDb by the third party providers (in this case, Asian Movie Pulse) in order to have it listed on the site. Since they modified it and did not provide the updated version, the updated article can't be replaced and/or displayed on the site. As per our NewsDesk Help Guide below, "if you disagree with the content of a news article, or believe it to be incorrect - you'll need to contact the news provider directly. IMDb support staff are unable to make changes or take the articles down in these circumstances." https://help.imdb.com/article/imdb/discover-watch/newsdesk-faq/GSJGZ392Q4K5WBYZ?ref_=helpsrall# Cheers!

2 Messages

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80 Points

1 month ago

Hi Maya, Thank you for the clarification and link. The article has already been updated by Asian Movie Pulse for over a week, but it still hasn’t refreshed on IMDb. To make sure we give Asian Movie Pulse the correct direction, can you please confirm exactly what they need to do on their end for IMDb to recognize and display the corrected version? If we have the exact instructions on how they can re-push the updated article to IMDb, we can pass that over to the publisher to have it updated. Just looking to provide them with the precise steps needed so this can be resolved properly. Thank you again for your time and help. Best

Employee

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62.3K Points

@eamonarnett- You're welcome! You can see this detailed information on our following Help Guide under the 'NewsDesk Provider FAQ' look for question 2 and 3: https://help.imdb.com/article/imdb/discover-watch/newsdesk-faq/GSJGZ392Q4K5WBYZ?ref_=helpsrall#

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