adrian's profile
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Monday, January 17th, 2022

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Keywords keep getting declined

For some reason, 3 of the keywords I tried to Jungle Cruise have been declined twice and deleting the incorrect "reptiles" (keywords should be singular) was decline once but still pending in the second attempt. IMDb gives the very helpful "Your contribution has been declined.We did not capture a specific reason during processing."

They are all existing keywords:

learning-to-drive(98 titles)

vomiting-over-the-side-of-a-boat(2 titles)

short-cut(1 title) (Though maybe this should be shortcut which has 104 titles and this keyword should be merged in)

The last attempt was #220117-172847-370000

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Selected Oldest First

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4 years ago

"We did not capture a specific reason during processing" is usually shown when something was approved and then later deleted.

Another contributor may be deleting them in a very short time.

Employee

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4 years ago

Hi Adrian -

I reviewed your submitted keywords and can see that they were initially approved but were removed shortly after by another contributor.

I have now reinstated these keywords and they should be listed on the title shortly.

Cheers!

Champion

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@Michelle​ 

If that happened twice, then it is a problem with a contributor deleting valid keywords. Maybe reach out and see why someone deleted these keywords soon after they are entered?

Employee

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Hi @adrian​ -

I have taken additional steps to prevent the removal of valid keywords from the particular contributor.

Cheers!