T

671 Messages

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8.5K Points

Tuesday, October 22nd, 2024 1:21 PM

Closed

Solved

Issues with recently uploaded photos disappearing

All Photos ever added vanished:

Examples:

#241019-115032-782902

#241019-114050-982802

#241019-113306-591402

#241018-020008-297402

#241017-025958-134202

#241017-030032-858702

186 Messages

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5.5K Points

19 days ago

@Col_Needham​ & @Bethanny

It seems to have happened again.... All the images that I uploaded to the first three episodes of season 3 of Three Up Two Down (1985) have vanished this morning.  They were there at around 7am GMT when I uploaded the images for S3 E3 but I noticed that there had gone when I returned a couple of hours later to upload images for the next episode....

Any help appreciated.

Thanks

Don

(edited)

169 Messages

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2.1K Points

@don_30lej8zccspy3​ Yeah having same problem again too

169 Messages

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2.1K Points

actually posters, stills and everything else image related, uploaded since november 26 are gone today

(edited)

153 Messages

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4.1K Points

My uploaded images have also disappeared - from Nov 26 it looks like.

Employee

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7.4K Messages

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180.2K Points

@don_30lej8zccspy3 / @ugnieska / @Karen  Thanks for the problem report.  We have opened a ticket with the relevant team again (reference #P175725726).  Sorry for the inconvenience in the meantime.  

186 Messages

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5.5K Points

Excellent! Thank you 🙏 

25 Messages

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414 Points

19 days ago

On the IMDb page for this title (https://www.imdb.com/title/tt10505918/mediaindex/), all the recently uploaded BTS images and posters were deleted, and two AI-generated fan art posters (since deleted) were re-uploaded in their place. This is reminiscent of the vandalism that occurred in the gallery for the first part of this movie several months ago, suggesting that this entry might be experiencing similar interference. However, something seems particularly unusual. If someone had vandalized the page and re-uploaded the AI-generated posters (https://www.imdb.com/title/tt10505918/mediaviewer/rm2362266625/ and imdb.com/title/tt10505918/mediaviewer/rm2412598273/), these images should ideally appear after the existing poster in the upload order. Yet, they’ve returned to their exact original positions prior to being deleted. How is that possible? Could this be a technical glitch?

Alternatively, it raises the possibility of a systematic rollback, reverting all recent contributions to a previous state. What exactly is happening here? Could someone please investigate? Additionally, please review the gallery logs to check if new uploads are consistently being removed by any disruptive user. Because, the images newly uploaded were released months ago, so it’s possible that they had already been uploaded by another user previously.

Note: This comment was created from a merged conversation originally titled Vandalism in the image gallery , or is it technical glitch/revert?

25 Messages

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414 Points

NEW NOTE: This also happened at the title https://www.imdb.com/title/tt10345546/. Rollbacked all new uploads. What is happening?

25 Messages

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414 Points

My post is tagged as solved and closed, but it has not.

25 Messages

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414 Points

Although images returned at https://www.imdb.com/title/tt10505918/mediaindex/, at https://www.imdb.com/title/tt10345546/, there were 97 (without adding invisible images) images at the time of reporting but now it is only 69.

(edited)

Employee

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7.4K Messages

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180.2K Points

@Germanic​ The recovery process is still running, sorry.  We expect it will be several more hours before everything is back. 

671 Messages

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8.5K Points

@Col_Needham​ Thx Col, the Photos are back

82 Messages

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1.1K Points

19 days ago

@Col_Needham It's still happening.  I recently noticed that several images that I added have disappeared once again.

671 Messages

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8.5K Points

@Madotsuki_the_Dreamer2​ same here, all Photos of the last days have been vanished

1 Message

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60 Points

18 days ago

@Col_Needham All photos (except the poster) uploaded to https://www.imdb.com/title/tt33764148 are gone. Our release is Dec 6. Could you help look into it? Thank you!

186 Messages

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5.5K Points

18 days ago

@Col_Needham​ As of 8am GMT all of my images have returned thank you!

Thanks again

Don

Employee

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1.9K Messages

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19.6K Points

17 days ago

Hi all,

I can confirm this issue has now been resolved, and all missing images should now be restored.

Please let us know if there any images still missing or if you experience any other instances of new images not showing on the site.

Cheers!