Issues with recently uploaded photos disappearing

NEW NOTE: This also happened at the title https://www.imdb.com/title/tt10345546/. Rollbacked all new uploads. What is happening?

My post is tagged as solved and closed, but it has not.

Although images returned at https://www.imdb.com/title/tt10505918/mediaindex/, at https://www.imdb.com/title/tt10345546/, there were 97 (without adding invisible images) images at the time of reporting but now it is only 69.

@Germanic​ The recovery process is still running, sorry.  We expect it will be several more hours before everything is back. 

@Col_Needham​ Thx Col, the Photos are back

@Madotsuki_the_Dreamer2​ same here, all Photos of the last days have been vanished

@Ozzy​ Only 70 pictures (including one newly uploaded) now visible at https://www.imdb.com/title/tt10345546/. There were 97 pictures.

Hi @Germanic,

The missing additional 27 images you're referring to were removed because they did meet our Image contribution guidelines. Said images either contained watermarks or did not meet the quality criteria for title images.

I hope this helps!

@Ozzy​ I think you are referring to the watermark of Aniesh Upaasana, who is the official still photographer of the movie, whose credits can see seen in the posters (bottom right). His photographs are owned by the production house and he's an employee.

Poster credit can be viewed from production house's handle: https://x.com/aashirvadcine

Hi @Germanic,

Yes, as stated in the Image guidelines, "Images displaying third-party ownership or branding, such as watermarks(...)" are not permitted. Only certain watermarked images meet our criteria, such as those belonging to "the production company or TV channel(...)", of which these are not, and therefore cannot be approved for publication in the title's gallery. Any other images that do not meet our guidelines or image quality criteria will also have been removed.

Cheers!

@Ozzy​ But the stills with watermarks of Aniesh Upaasana belongs to the production company. It should be reinstated to the gallery. Am I missing something?

Hi @Germanic,

These watermarks are third-party owned and are branding, not a direct affiliation with the production company. They are therefore not acceptable.

If known, details such as an image's copyright owner should be added into the appropriate field when submitting images to IMDb. (See attached image).

Thanks!

@Ozzy​ How do you know it is third party "owned"? You sounds like you know it personally. Watermark doesn't means ownership.

Hi @Germanic​ -

Typically, images that are watermarked usually indicate ownership, authorship, or copyright of the image, with the purpose to provide copyright protection, branding, and used to prevent general theft or misuse.  In the case for these images, the watermark appears to be branding by a party non-representative of the production company, which as Ozzy mentioned above, is not acceptable.

@Michelle​ I have already provided evidence for supporting the claim that he represents the production company. See the credits in the posters. You have not addressed that.

Hi @Germanic,

As stated above, the watermark(s) on the images you're referring to are branding by a party non-representative of the production company, and not an official representation of the production company itself, and are therefore not acceptable.