544 Messages
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9.7K Points
Issue with the title/episodes page
so my old topic was not answered and was deleted.
but the site still doesn't work. deleting my post didn't make it work
how am i supposed to add new episodes when pressing "more" doesn't do anything at all no matter how many times i press it?
Col_Needham
Employee
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7.3K Messages
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179.3K Points
1 year ago
@agof Sorry to hear about the episodes problem. Your last post was not deleted though -- it was moved into the feedback thread for the title/episodes update (and this post will be moved there shortly) -> https://community-imdb.sprinklr.com/conversations/imdbcom/imdb-title-subpage-redesign-faq-tv-episodes/64c2ad8cc2f32a2d3175d7b3?commentId=65448b66fe2dd467ced4a545
I am unsure why it was not yet answered on the other thread, sorry.
It sounds like there might be a local problem interfering with the operation of the page, so first please see the steps outlined in https://help.imdb.com/article/imdb/common-issues/why-is-imdb-displaying-differently-on-my-browser/GF2ZAR69V859XLHF and particularly see the points on disabling ad blockers and VPNs, plus trying another network if possible.
If this does not solve the problem, please can you provide 2-3 example titles where you are seeing the issue and we can then investigate.
Thanks and once again sorry for the delayed reply.
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jeorj_euler
10.7K Messages
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225.4K Points
1 year ago
https://contribute.imdb.com/updates?update=episode&parent=tt15532826
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jeorj_euler
10.7K Messages
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225.4K Points
1 year ago
...and for adding plot summaries, please visit https://www.imdb.com/search/title/?title_type=tv_episode&role=nm13141748&sort=release_date,desc.
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Col_Needham
Employee
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7.3K Messages
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179.3K Points
1 year ago
Thanks to the example from @jeorj_euler, a ticket has been opened (reference #P105069385) and the appropriate team will take a look at this shortly.
Sorry for any inconvenience in the meantime.
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Col_Needham
Employee
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7.3K Messages
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179.3K Points
1 year ago
@agof / @jeorj_euler Some progress on this. We have fixed the "50 more" and "all" links for cases like https://www.imdb.com/title/tt15532826/episodes/?season=Unknown however, we see the episodes are sorted alphabetically by episode title when there are no episode numbers, whereas they should be sorted by release date. The ticket has been amended accordingly.
@jeorj_euler The case of https://www.imdb.com/title/tt15532826/episodes/?year=2023 is still being investigated as the underlying issue is different.
Thanks again for the examples.
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pascal_baspeyras
58 Messages
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650 Points
1 year ago
Here's another bug, hopefully it's the right place to report it:
https://www.imdb.com/title/tt5569404/
This series is displayed as being from 2022 but when you look at the "Browse episodes" section it has a link to the year 2023 because the 6 episodes actually aired in 2023.
If you look at the reference page:
https://www.imdb.com/title/tt5569404/reference
It's even worse because it displays a link to the year 2022 which is an empty page:
https://www.imdb.com/title/tt5569404/episodes?year=2022
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Col_Needham
Employee
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7.3K Messages
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179.3K Points
1 year ago
The remaining cases have now been fixed. Thanks again for the problem reports.
(edited)
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pascal_baspeyras
58 Messages
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650 Points
11 months ago
Here's a weird bug that I'm experiencing with the English / United States setting:
https://www.imdb.com/title/tt0891396/episodes/?year=2012
When I click the "14 more" button to display the remaining episodes, only 9 episodes are added and they are episodes that were already listed above. There's now a "5 more" button and nothing happens when I click it.
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pascal_baspeyras
58 Messages
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650 Points
11 months ago
Sometimes when there's a "50 more" button to display the remaining episodes, you click it but it doesn't add the expected number of episodes and what it adds are in fact episodes that were already listed just above and are now duplicates. Finally a new More Button is shown but when you click it nothing happens...
Here are some pages where that bug occurs (my language setting is English / United States):
https://www.imdb.com/title/tt0891396/episodes/?year=2012
https://www.imdb.com/title/tt2604124/episodes/?year=2016
https://www.imdb.com/title/tt2604124/episodes/?year=2017
https://www.imdb.com/title/tt2604124/episodes/?year=2018
https://www.imdb.com/title/tt2604124/episodes/?year=2019
https://www.imdb.com/title/tt2604124/episodes/?year=2020
https://www.imdb.com/title/tt2604124/episodes/?year=2021
https://www.imdb.com/title/tt2604124/episodes/?year=2022
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