8 Messages
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150 Points
Issue with review submissions etc.
A couple of days ago I submitted a review of West Side Story (2021) on IMDB. Often my reviews take only a few minutes to go live (why do they take longer than this?) but after about 12 hours with it still not being online, I replied to an old thread of mine here mentioning the reoccurrence of the problem. Since I didn't get a reply there, I made the decision to resubmit my review, very slightly shorter, on the assumption that maybe my review exceeded IMDB's word limit.
The problem? Both reviews came up online. That suggests a word limit transgression on my initial review was not the problem. Firstly, I've since deleted one of my reviews, so no action needs to be taken by IMDB on that front. Basically, the problem is that I don't think it should be possible for one reviewer to have two live reviews of the same film online. Well, to clarify, if the review is nearly identical, IMDB shouldn't allow near duplicates or duplicate reviews. Maybe a case can be made for a reviewer to have different reviews of the same film online, if they reflect a changed opinion of the film over time.
Lastly, with regard to Col_Needham's link to a user's contribution history (https://contribute.imdb.com/contributions/history), would that indicate whether excessive word length is the issue as to why a review hasn't gone live yet? I get the impression that it doesn't, so that the link's estimate of when the review will go online will keep changing.
Solution to the problem: Would it be possible to automatically allow established reviewers submissions to go live immediately?
I'm still not sure why the amount of time for a review to go live varies from a few minutes to days.
Michelle
Employee
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17.5K Messages
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313.3K Points
3 years ago
Hi deeflee -
I can confirm that your User review for "West Side Story" is now live on the site.
Regarding your duplicate reviews, to clarify, while your first review submissions was still pending, you were able to submit a second review to the title, is that correct?
Concerning your Contribution History, this is where you can track the status of your User Review submission. If the review is declined, you will see the Declined status with a reason, however, we will not specify in detail the exact guideline that is in violation.
Lastly, concerning the expedited processing of established reviewers, currently all submissions must go through the same review process, however, we are always seeking ways to improve editor handling time and processing times.
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