6 Messages

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120 Points

Tuesday, November 22nd, 2022

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Answered

IMMEDIATE HELP, PLEASE

Hello, I have been transitioning for a while now and I have legally changed my name and all. Even though I have reached to IMDB support via email, I never hear back from anyone about my request. My imdb name page is still showing my deadname ( in all of the movies I worked at and in the known as) and it even appears that someone made a manual entry within the alternate names and added my deadname there.

Could you please help me to get this imdb name page deleted from your server? This is outing me as trans and jeopardizes my safety. It is really putting my mental health at risk and I have been trying to talk to someone about this for a long time. This name page isn't serving me in any way or form, and even creating opportunities for people to be transphobic at me and help them expose my deadname. This is not right and Imdb shouldn't be helping them with this sensitive situation and watch my back.

Could you please help me? Because I am really upset about this and hoping it to be resolved.

Thanks,

-A.

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30 Messages

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406 Points

3 years ago

Hey, for the record I'm not IMDb staff, but I'm really sorry that this is happening. That is really screwed up that someone would go out of their way to add your deadname to out you.

First, the bad news. IMDb can't delete data except under really specific circumstances. If the movies you worked on are real films, in which you actually appeared, they can't delete your name page. That said, here are some things you CAN do. I would start by submitting a name correction for the page (instructions here), changing it to the name you want it to say. If you weren't actually credited under your deadname on those films, you can UNCHECK "preserve old credits under 'as [deadname].'"

Just a heads up, even after doing that the site will probably keep the deadname on the films already listed under the label "credited as 'deadname.'" Don't panic yet, because there's still one more thing you can do. You can submit individual corrections for the films containing it, removing "as [deadname]" from the listed credit (instructions here). In order to do that, you will need to find screenshots from the credits of every film you appeared in and submit it as proof (under explanation). This way data processors should be able to see that you weren't credited as your deadname, you were credited as your given name.

Based on your wording, it sounds like the issue is that you were never credited under your deadname on those films (yet someone is adding incorrect credits, in order to out you). So if that's the case, the steps laid out above should help. That said, If you were originally credited as your deadname in those films, I'm afraid IMDb's current rules don't allow you to remove it (I'm genuinely really sorry if that's not what you want to hear, I promise in this case I'm just the powerless messenger).

6 Messages

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120 Points

3 years ago

Hi MrFargo, thank you for the response. I was actually credited under my deadname on most of those films. And I don't want to reach out to each filmmakers, out myself to get a screenshot of the credits. I haven't even been in touch with many of those people in so long, I shouldn't need to go this far when the IMDB should be able to protect me as a trans individual and help me to get my name page removed from their system in a simple action.

If IMDB states there is nothing they can't do and not even respond back on this matter, that means a very transphobic approach to me. Is there anything else I can do about it? Would you suggest me to get advise from a lawyer and see what can be done?

30 Messages

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406 Points

@august_t​ I totally agree, many have criticized that it's a discriminatory policy that hurts trans people on the site. Apart from the steps laid out above, I'm afraid there's not really much else that can be done about it.

Full disclaimer, I'm not a lawyer, but from a legal perspective I'm pretty sure you wouldn't be able to have the name page deleted. I would still recommend submitting a name correction if you haven't already, so that the page publicly lists your given name instead of your deadname, but I recognize this is probably deeply frustrating. IMDb should not be listing deadnames, period.

30 Messages

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406 Points

@august_t​ I can't help you as far as deleting the page, but there's one more option...

The only other thing you COULD try, assuming you haven't already, is making an IMDb Pro account (instructions here), which would then allow you to "claim the page" as yours (instructions here). You should then be able to make a name correction AND turn off "also known as" so it doesn't show on your page. Claiming your page should also keep those pesky trolls from being able to further change it without your permission, so that's a win.

Because I've actually done this before with my own name page, I'll use mine as an example:

NAME CORRECTION:

     > 1. Once you have a Pro account, and you've claimed it, you'll first want to hit "Edit Page"

     > 2. Then, you'll want to hit "Biographical Links and Name Updates"

     > 3. Then, at the top of the page, you'll want to hit "Name Correction"
     > 4. Make sure you're hitting "continue/check these updates" after each step...
     > 5. By the way, be sure to uncheck "preserve previous name" if that's not what you want
     > 6. For "explanation," you'll want to put something like this...
As I said before, make sure you're hitting "check these updates" after every step. After you've hit "check these updates," upon completing the last step, you can then hit submit. The change should be live in a few days.
Now for the other bit...
TURN OFF "ALSO KNOWN AS":
     > 1. You'll want to hit "Edit Page," same as before...
     > 2. Select page controls...
     > 3. Then set AKA to "Not-Displayed."
I realize making a payed IMDb Pro account is possibly a really inconvenient option, but it's something to try. I hope this helps.

30 Messages

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406 Points

@august_t​ on top of the third option I laid out in my subsequent reply, claiming your IMDb page via Pro should also allow you to turn off "AKA" upon request and verifying your identity with staff (instructions here). Again, hope this helps.

6 Messages

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120 Points

3 years ago

Won't an IMDB staff even bother to answer to my question? This is a real issue.

6 Messages

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120 Points

3 years ago

I don't care about what sort of policies you have in place. This page is jeopardizing my safety, mental health and people are using that page in order to hurt me or get to me mentally. And IMDB is providing, encouraging, and sustaining this opportunity for hate. I want to have zero ties with IMDB and don't want to be associated to this platform what so ever. I will be taking legal actions if you keep ignoring my requests to remove me from your system.

2.7K Messages

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47K Points

3 years ago

The options that are being offered in this thread are not really that bad.

Take a look at IMDb's page for Elliot Page (formerly Ellen Page):

https://www.imdb.com/name/nm0680983/filmotype/

Most of the credits no longer show up there as "Ellen Page." But if you go to individual movie pages, like for Juno (2007), the credits say "Elliot Page ... Juno MacGuff (as Ellen Page)." 

This is a very reasonable approach for IMDb to take. The idea is that IMDb wants to accurately reflect movie and TV credits as they appeared on-screen at the time of release. To list a different name there would make IMDb's data inaccurate and unreliable.

If you consider and understand all of that, and still believe it threatens your mental health, then your problems are bigger than IMDb and its policies. 

(edited)

6 Messages

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120 Points

@keyword_expert​ Instead of having just an opinion on a matter that you are not experiencing yourself, not able to comprehend the discriminatory and transphobic approach Imdb is taking and what it causes in this case; if you are not present here to help and going to bring hate to this post where someone is seeking help, I suggest you to keep your bad behavior to yourself. 

(edited)

2.7K Messages

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47K Points

@august_t​ You are free to make all the suggestions you want, and I am free to give you accurate and appropriate advice, whether or not you will accept it. Good luck. 

Employee

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500 Messages

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42.2K Points

3 years ago

It is possible to suppress the display of alternate names and birthnames from your page. Please see this page for details. 

Please contact us directly with details (i.e. what is the name/page) and we will apply the change.

(edited)

2.7K Messages

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47K Points

@Giancarlo_Cairella​ 

That first link you posted doesn't really go anywhere. 

(edited)

Employee

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500 Messages

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42.2K Points

@keyword_expert​ 

Thanks, fixed now. 

Champion

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15.8K Messages

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345.5K Points

@Giancarlo_Cairella​ 

The OP said

Even though I have reached to IMDB support via email, I never hear back from anyone about my request

Employee

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500 Messages

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42.2K Points

We always respond to these requests, and our records indicate that this was the case here as well.