3 Messages

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90 Points

Wednesday, February 5th, 2025 8:30 PM

Solved

IMDBPro added invalid birth day (year and month are correct) to my client's unclaimed profile.

My client noticed her birthday was invalid on her IMDBPro listing. The month and year are correct but the day of birth is off by two days. We do not know who added this information and upon trying to correct it, we were notified that we needed to provide "proof" to update the date. Meanwhile no proof was used to put the wrong date in the first place by an unauthorized individual. We suspect the invalid date was added back when IMDB had little to no moderation oversight when the public had the ability to change the listings. The short story is, someone at some point put an invalid birthday on my clients page and now IMDB is demanding we prove the invalid day of birth is invalid by submitting proof. My client has no desire to provide her birth certificate and legally she is not required to do so. We simply want the day of birth corrected.

Employee

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2.3K Messages

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24.9K Points

1 month ago

Hi TangibleDreams- In order for our staff to further review, can you post the link of the name page? Cheers!

3 Messages

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90 Points

@Maya​ https://pro.imdb.com/name/nm2717482/?ref_=nm_cl_2Her actual day of birth is March 5th, not the 3rd as it is showing. We have no idea who put that there but it needs to be corrected to March 5th. Hopefully you can help!

Employee

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2.3K Messages

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24.9K Points

@TangibleDreams​ Hi- Thank you for providing the link of the name page! Further revieiwing, the correct day has now been updated and the changes will be live on the site shortly.  Cheers!

3 Messages

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90 Points

Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Employee

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2.3K Messages

 • 

24.9K Points

@TangibleDreams​ Your welcome!