15 Messages
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500 Points
IMDB Star Rating missing from approved review
My approved review is displaying without the star rating, and yes it is public. Is there a minimum amount of hours/days before the star rating shows up?. The other 26 reviews are displaying their star ratings.
https://www.imdb.com/review/rw5753644/?ref_=tt_urv
https://www.imdb.com/review/rw5753644/?ref_=tt_urv
Jaime
755 Messages
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20.4K Points
4 years ago
Thanks for your post.
Are your Ratings public on your profile?
Thank you in advance.
0
rick_m_93xm7tyjg512e
15 Messages
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500 Points
4 years ago
https://www.imdb.com/user/ur41736281/ratings?ref_=nv_usr_rt_4
0
Michelle
Employee
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17.2K Messages
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310K Points
4 years ago
I would encourage you to try editing your Review and try re-rating the stars, if the review is still not displaying the rating after that change please let us know and our staff will investigate further.
For details on how to edit your existing review, please see the following Help guide: https://help.imdb.com/article/contribution/contribution-information/how-do-i-edit-or-remove-a-review...#
Cheers!
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rick_m_93xm7tyjg512e
15 Messages
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500 Points
4 years ago
0
rick_m_93xm7tyjg512e
15 Messages
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500 Points
4 years ago
0
rick_m_93xm7tyjg512e
15 Messages
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500 Points
4 years ago
Seriously, I'm getting questions, suggestions, and everything else except an actual working solution that is only solvable by IMDB tech staff.
Next I'm going to see suggestions like, try a different browser or restart your computer, or try from a different ip-address, or just create a new account and the hell with it.
Here is the same sh1t signed in:
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rick_m_93xm7tyjg512e
15 Messages
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500 Points
4 years ago
0
rick_m_93xm7tyjg512e
15 Messages
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500 Points
4 years ago
This is not an end-user/front-end issue, this is a bug on their end which is why I started this post in the first place.
When I come across an issue I will try to solve it via trial-and-error, research, and some common sense: none of which applies here.
There is clearly an issue with their system and they are in no rush to fix or prioritize anything when it comes to bugs that affect end-users especially when it requires some actual work and effort. Other user issues that have gone unanswered on this message board for years speaks volume to their competence.
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Michelle
Employee
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17.2K Messages
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310K Points
4 years ago
I will be happy to report this use case to our technical team to investigate the occurrence, before I do so, can you confirm if you were able to rate the title on the existing Review once you were signed in?
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rick_m_93xm7tyjg512e
15 Messages
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500 Points
4 years ago
All four of my reviews are missing the star ratings, including the latest review from today (Penny Dreadful:City of Angels):
It is a good thing that I only have 4 reviews since 2013 as this will make it easy and simple to create/open a new account.
0
rick_m_93xm7tyjg512e
15 Messages
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500 Points
4 years ago
0
rick_m_93xm7tyjg512e
15 Messages
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500 Points
4 years ago
0
rick_m_93xm7tyjg512e
15 Messages
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500 Points
4 years ago
0
Michelle
Employee
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17.2K Messages
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310K Points
4 years ago
Thanks for all your additional notes and observations, this issue has been reported to our technical team who will investigate shortly. As soon as there is an update I will relay the status here.
Thanks for your patience!
1
rick_m_93xm7tyjg512e
15 Messages
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500 Points
4 years ago
0