5 Messages

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112 Points

Monday, April 14th, 2025

Solved

IMDb regularly erases my credits / Unable to verify credit

I'm a CG compositor with ten years of experience, I work on a lot of films and TV series and my name is listed in the credits of each project. But IMDb regularly erases some of my credits and writes "Unable to verify credit", when i try to add them again. However, I have not noticed any system in this process: credits are deleted randomly, and I am also asked to prove my participation in the project randomly. Sometimes it is required, sometimes not. So I have to check my page regularly and spend a day or two restoring the full list of projects, it is incredibly annoying! Moreover, some credits are not added even when I provide a screenshot of the credits with my participation. How can I solve this problem? The following projects are currently deleted and cannot be restored: https://www.imdb.com/title/tt31835125 https://www.imdb.com/title/tt30425001 https://www.imdb.com/title/tt28768298 https://www.imdb.com/title/tt26446266 https://www.imdb.com/title/tt28236082 https://www.imdb.com/title/tt27495190 https://www.imdb.com/title/tt23791244 but in a month there will be another seven projects, I'm sure. Can you help me with this? I would like to do my work without being distracted by this every now and then(

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Employee

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6K Messages

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63.4K Points

8 months ago

Hi vadimkasse- In order for our staff to further review, can you provide us with the link to your page and/or provide us with the 18-digit submission referecen numbers for these credit contributions you have made? Cheers!

5 Messages

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112 Points

Yes, sure https://www.imdb.com/name/nm14730303/

Employee

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6K Messages

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63.4K Points

@vadimkasse- Our staff is reviewing these titles and credits, we'll reply once we have further information.

5 Messages

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112 Points

Hi, Maya! Another week has passed, does your staff still need more time?

Employee

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6K Messages

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63.4K Points

@vadimkasse- Hi! We are still working on this issue and we will update accordingly. Cheers!

5 Messages

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112 Points

Hi, Maya! Two week has passed, are you still preparing an answer to my question?

Employee

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6K Messages

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63.4K Points

@vadimkasse- Hi, After further investigations and reviewing, the credits for the above titles have been reinstated and the changes will be live on the site shortly. Further actions have been taken to prevent incorrect removals. I will note, however, the following: -There were some credits which were added to the parent series of some titles and these will not be reinstated. We do not allow credits to be listed on the parent page. Instead, they must be submitted as additions to individual episodes of the show, just as you submitted them after. Further information can be found here: https://help.imdb.com/article/contribution/filmography-credits/how-do-i-add-an-episodic-credit/GRRHUZAQPQV4T2F9?ref_=helpart_nav_12# -We noticed that the evidence provided was submitted later on other re-submissions instead of the original/first submissions. Whenever you contribute by submitting filmography credits, additional supporting evidence is important in order to help our editors verify all of the information. We recommend to provide supporting evidence on any new credit submissions that you are welcome to continue contributing from now. Cheers!

5 Messages

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112 Points

Thanks! I hope I don't have to go back to this again.