IMDB Ratings Malfunction

@Michelle​ Thank you Michelle for the response and correcting the duplicated user.

Appreciate you looking into this and reviewing the title.  I wouldn't say this has been solved though.  The rating has taken a hit because of the manipulation and I'm not even sure normal scores are being recorded or past normal score in the higher range have been accounted for; as perhaps they've been lumped in with the manipulated votes.  As an example on the opposite side of the spectrum, although the duplicate user's review has been taken down his 1 rating is still recorded.  I'd like to see the film's rating at least reflect the true score by the people that have voted.  It's a small film but with a very big cast so I know we had a large amount of people that enjoyed the film and voted higher but yet the rating stays low.  I strongly feel some ratings have not been recorded properly.  Thank you again, I know you all are trying your best.

Hi @Michelle wanted to kindly follow up on this.  Our rating is still extremely low due to the manipulations and legit votes not being counted.  Thank you.

@Jonathan5922​ Hi!

We have reviewed this title and can confirm the weighted rating is displaying as intended. We have several safeguards in place to automatically detect and defeat vote manipulation. When unusual voting activity is detected, a different weighting calculation may be applied in order to preserve the reliability of our system. To ensure our rating mechanism remains effective, we don't disclose the exact method used to generate the rating. 


For more information on our abuse detection methods, or details about IMDb ratings and weighted averages, please refer to our Ratings FAQ.

@Bethanny​ Thank you Bethanny but I respectfully disagree.  I legit had some friends vote on the film in the last couple weeks and the rating didn't move at all.  Today, maybe a few votes have been registered in the last week and the rating dropped from a 5.0 to 4.7.  This is extremely reckless and it's inaccurate.  It costs future indie films from going into production because agents/managers look at past films and when a film has a rating that is just plain miserable it reflects poorly on the filmmakers.  I know the rating is not true nor accurate.  Is there someone else I can speak with?  Thank you.

Hi @Jonathan5922,

As previously mentioned above, our team has reviewed the title and determined the weighted rating is displaying as intended, with the system's safeguards detecting all unusual voting activity and calculating the user rating appropriately. This is done to preserve a reliable rating scale. We cannot provide any further details on this mechanism other than that already detailed in our Ratings FAQ.