IMDB continue to refuse to delete a film I produced even though it was never released

For the past 6 months, I have been trying to get IMDB to delete a film I made nearly a decade ago, as it was never released, online or in cinemas. However, every customer service person I speak to just repeats a copy/paste response, despite their identikit responses clearly outlining that:

“A deletion would only be approved if the title is proved to have never been released”

So I am baffled by IMDB customer support team continuing to refuse my request as the producer of the film, which was NEVER RELEASED. This is having serious career implications and jeopardising a number of future opportunities, so IMDBs refusal to engage in any meaningful conversation or attempt at a resolution is frankly disgusting.

I have seen a number of other people facing similar problems, but never regarding a film that literally hasn’t been released, and refusing a request from the actual owner of the rights to the film. It’s a ridiculous farce and highlights some serious legal, ownership and data black holes in IMDBs DNA.

As your customer service people refuse to respond with anything but a copy/paste job, I would like to speak to someone who is able to have an actual conversation about this ongoing issue, and help me resolve this ASAP.