201 Messages
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3.7K Points
Images are not uploading for low Image resolution quality
Hi, this is a problem, there are old-er commercials that don't have images but it will not upload the images because the image resolution quality is very low (such as 240 / 480 p quality) however this is the only quality available due to these commercials being so old. also even 1080 p quality is not getting uploaded cause the image uploader thinks (i think) is low quality since it doesn't look much better. what can we do about this?
Maya
Employee
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8.1K Messages
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85.3K Points
4 months ago
Hi geeked_out_4_movies-
Thank you! We have passed this to the respective team and we'll get back shortly.
Cheers!
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Michelle
Employee
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18.4K Messages
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323.2K Points
3 months ago
Hi geeked_out_4_movies -
I'm just following-up to confirm if you are still experiencing any issues uploading these lower quality images?
If so, let us know!
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Peter_pbn
Champion
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16.6K Messages
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353.5K Points
3 months ago
Conversely, images of poor quality are listed for many popular titles. If there is a wish to allow lower resolution images, at least it shouldn't apply to all titles. I would suggest raising standards instead.
(edited)
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