3 Messages

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142 Points

Sunday, June 6th, 2021

Closed

Image not appearing.

Why doesn’t my image appear in the credits?

Oldest First
Selected Oldest First

Accepted Solution

Employee

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18.4K Messages

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323K Points

5 years ago

Hi pricems38129 -

I just reviewed the cast list for both titles you referenced and can confirm that your Image is now displaying beside your credit (this is on the IMDb Desktop site and on the IMDb App):

Swiped

Henri

Can you check the title cast lists again?  If you are still not seeing your image, you should try resetting your site cookies and check again.

Let us know if you encounter further issues! Cheers!

3 Messages

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142 Points

Hi, Michelle,

The issue appears to be when I view the title page from Amazon Fire TV as if I’m going to watch the movie. Image is still not showing. I checked my settings and even restarted my TV to no avail. Very strange. :)

Mitch

10.7K Messages

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226.4K Points

It may take a few days for the update to go live on the channel app.

Employee

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18.4K Messages

 • 

323K Points

5 years ago

Hi pricems38129 -

Can you clarify the issue further?    Can you confirm the title page that lists your credit but not your image alongside it?

3 Messages

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142 Points

Thank you for your quick reply, Michelle. The title names are “Swiped” and “Henri.” The title page shows the cast; and although my name appears in the cast list, the image block next to my name does not show my headshot—it’s blank. I logged into the IMDB website and verified that my image is 
posted.