6 Messages

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138 Points

Friday, January 24th, 2025

Solved

I have been mistakenly credited on seasons of a production I did not work on and I cannot delete them.

I have tried several times to delete credits on seasons of a production I did not work on.

I have even "submitted evidence" in the form of the contract I had at hand for the seasons I DID work on, and yet the submission was STILL rejected.

I fail to see what "could not be verified" when I literally submitted the thing that proves what seasons I did work on.

What else am I meant to do here?

Oldest First
Selected Oldest First

Employee

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3.6K Messages

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36.3K Points

11 months ago

Hello JamesCastle,

Can you help us posting the 18-digits submission reference number for the rejections? in order to take a look for you!

You can find the submission history in your Contribution History page.

6 Messages

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138 Points

Hi Fran


Thanks for your assistance. The submission number is 250123-010300-549000

Regards

James

Employee

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18.2K Messages

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321.3K Points

Hi @JamesCastle​ -

To clarify, you only worked on seasons 3 and 5, and are trying to remove the Season 4 episode credits, is that correct?  Can you also clarify if your name was credited on-screen for that fourth season?

6 Messages

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138 Points

Hi @Michelle​ 

That's not quite correct, but I can see where the confusion has occurred.

It's two different shows listed on the contract (as they're produced back to back).

I worked on Season 3 of The Bachelorette Australia only. I did not work on Seasons 4 & 5 of The Bachelorette - these are the ones I'm trying to delete.

I did work on Season 5 of The Bachelor Australia, that's why it's also listed on the contract.

And yes - all uncredited (as with most reality tv shows in Australia - they don't have credits).

Many thanks for your help

James

Employee

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6K Messages

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63.4K Points

@JamesCastle​ Hi-

Thank you for confirming! After further reviewing, these incorrect credtis have now been removed for both season 4 & 5 of "The Bachelorette Australia." The changes will be live on the site shortly. 

Cheers!

6 Messages

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138 Points

@Maya​ Marvelous! I can see the change is now in effect on my page.


Many thanks for your help.

Regards
James