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18 Messages

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400 Points

Wednesday, July 17th, 2024 7:32 AM

Solved

I have a saved edit that I cannot load

I have this problem too today. It's been ok recently and I've managed to submit 90 cast credits with ease multiple times, but this latest one just won't load from my saved updates. Is there anything you can do @Bethanny before I start over?

240714-214945-103200 

This post was created from this comment on different post

Employee

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1.5K Messages

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16.5K Points

2 months ago

Hi ElsieTanner-

Thank you for reporting this issue! I've forwarded this information to the appropriate team for further investigation (Ref Ticket # V1455165893). I'll reply once we receive further information.

Cheers!

18 Messages

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400 Points

@Maya​ ok thanks! Should say it’s not actually ready to submit yet, it will still need review, I just can’t open it to action the required changes.

Employee

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1.5K Messages

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16.5K Points

@ElsieTanner​ Your welcome! 

That's fine, no worries! I have let them know about this as well on the ticket above. 

Thank you for this information!

Employee

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17.2K Messages

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310K Points

1 month ago

Hi @ElsieTanner -

Thanks again for reporting this issue, the problem has now been fixed.  Cheers!