14 Messages

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202 Points

Friday, May 22nd, 2026

Solved

I have a big problem with my submission for Doctor Who.

My grammar might be a bit strange, but just bare with me.

Last year ago, when I was submitting the animators' names who were uncredited in the Doctor Who's episode called "Lux", it wasn't working. I've been trying to submit it so many times, it just starts not to work. It won't even get it in. The weird part of my submission is, when I saw one of my credits for the "Lux" episode, it "actually" got in, but not the other credits that I've credited that weren't accepted. It took me half a year to get it in, and it feels like it's starting to have an error. Like, I don't think I'm having an error in my contribution, I think it's the Doctor Who's Lux episode credits bar that have an error in the site and it won't let me accept the credits to originally get in. I'm just trying to figure why it keeps doing this nonsense and I just need help, please. 

Here's evidence of my credit in the Animation Department that got in on the full credits bar. It's the "Neil Boyle" one.  

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Champion

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8K Messages

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282.3K Points

1 month ago

hamstring: In order for the IMDb staff to help you, please post your last full data submission here on this message board. You can copy it out of the receipt you would have received from IMDb by e-mail immediately after sending it in. (Also, please include the submission reference number -- it's an 18-digit number that will look something like 260123-123456-789000.) If your submission included an explanation, it will not have appeared in the e-mailed receipt but you should be able to find it in your submission history at https://contribute.imdb.com/updates/history/  -- please post that too.

(edited)

14 Messages

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202 Points

260522-000258-904000

https://contribute.imdb.com/updates/history/

Sorry if this is my first time using this. I started to sign up on the community boards yesterday so I can figure out how to use it. I've read all of it of what you were saying and is this how I do it?

Champion

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@hamstringq​ The 260522-000258-904000 number should be enough to get you some help from the IMDb staff. Only the IMDb staff can use that to look up your data submission, but they probably will do so and at least give you some kind of response.

https://contribute.imdb.com/updates/history/ is a link to one's own data submissions. If I click that link, it will show me what I have submitted to IMDb, and if anyone else clicks that link, it will show them what they submitted to IMDb.

At this point, the best thing for you to do is wait for a response from the IMDb staff.

Employee

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4.2K Messages

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43K Points

Hello hamstringq

I have checked the provided submission and the credits are being rejected due to lack of evidence. The provided evidence is not enough to verify this uncredited credit additions, as we mention in our Help Articles in this case we would like:

Receipts

Contracts

Call sheets

Pay stubs 

Third-party news articles

14 Messages

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202 Points

@Fran​ 

Yeah, that's what's strange to me. I never had any problems back in the day with my submissions when I was submitting uncredited animators from TV shows, but this one does. And it's not a "lack of evidence", it's something else. I also found more evidence from yesterday when I searching through my contribution history to see where I made my first error.

Proof: https://contribute.imdb.com/contribution/250910-003903-211000

Employee

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4.2K Messages

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43K Points

I have reviewed and same as the others this submission 250910-003903-211000 was rejected, there was no evidence provided. Same as other contributors and everyone, evidence will be required, even more if you are adding uncredited credits, it is likely that you will keep getting rejections without proper evidence. 

You can take a look at the Help Articles and re submit with valid supporting evidence.

14 Messages

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202 Points

Excuse my grammar, please. Yes, I did made a post that did not have any evidence from last year. And I did used to post evidence images in my credits and I done that too. What I’m trying to tell you from my last post is that I have an error that shows one of my credits that got approved and my other credits “not approved”, so now I’m trying to figure out how to fix this problem by getting all my other credits accepted. 

Is it better if I post the evidence of the image here on the message board to make this more easy and simple?

(edited)

Employee

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4.2K Messages

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43K Points

I checked the submission and there was one approved credit, however was removed already since there was no evidence, we do not allow uncredited credits with no evidence.

Regarding the evidence that is actually the problem, the Image that you use as evidence is not considered valid evidence, as I mentioned above, the best evidence for uncredited credits are:

Receipts

Contracts

Call sheets

Pay stubs 

Third-party news articles

You have to re submit and provide valid evidence for the uncredited credits.

14 Messages

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202 Points

I appreciate the advices you're giving me, but that's exactly the steps I did to show valid evidence, actually. I've been re-submitting it for a few times recently and nothing worked. The only evidence that I've showed was from a Reddit site where Ian and Ross (the VFX team from Framestore that made the Doctor Who 'Lux' episode) did a Q&A together about how they made the animation sequence happened. From the comments I've searched, one user asked "who were the animators that worked on this?" and Ian commented the list of animators that were apart of 2d animation sequence. There was no third-party news articles that talked about the animators' names and that was it. 

14 Messages

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202 Points

No offense, did one of you guys deleted my credit that has the "Neil Boyle" on it? 

Employee

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4.2K Messages

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43K Points

The credits are not valid based on the provided evidence, therefore it can not be listed. A reddit conversation is not a valid piece of evidence. 

14 Messages

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202 Points

@Fran​ Alright, that's all I needed to say. I'll figure it out somehow. Thank you and thanks for trying.

Employee

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8.1K Messages

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85.3K Points

@hamstringq​- Hi! You can re-submit it and provide the link for our staff to further review. If you also have other evidence as highlighted by Fran above, you can also add it. 

14 Messages

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202 Points

@Maya​ 

Afternoon. Just asking, is one of the other IMDb staff members still reviewing my links or are some of them still helping other users with their problems? I'm just being patient.

Employee

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8.1K Messages

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85.3K Points

@hamstringq​ - You can re-submit the credit with the other supporting links (not the reddit one) and these will be reviewed by our staff accordingly. 

14 Messages

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202 Points

@Maya​ 

Ok, then I already did that. Just asking.

14 Messages

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202 Points

@Maya​ Any updates?

Employee

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8.1K Messages

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85.3K Points

@hamstringq​ - Can you post the 18-digit submission reference number?

14 Messages

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202 Points

Employee

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8.1K Messages

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85.3K Points

@hamstringq​ - Thank you! I can see that these were rejected because of the lack of supporting evidence. As we mentioned above, when you submit credits, we recommend to include the evidence on the explanation box. 

14 Messages

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202 Points

@Maya​ Sure, no problem. I was having a bit of a hard time getting complete evidence from many different sources for such a long time and it was driving me nuts. No offense to the way you guys handle the website though. I'm just glad someone understands what my problem is. Hopefully my credits get sorted out.

(edited)