2 Messages

 • 

80 Points

Sunday, May 7th, 2023

Closed

Answered

I can’t add a credit to a music video, production, I was in.

I’ve submitted the required “evidence” to prove that I was in a music video. I listed it as “uncredited” as required if I’m not in the credits (most music videos don’t have rolling credits anyway), I am clearly seen throughout most of the video, and I even submitted my call sheet from the production company for the project, AND a screen grab that also clearly shows my face…

Why is my contribution still being declined???

Video/Production: NF “Happy”

My Role: “DAD”

**I have spoken with the other co-star that was in the music video with me (Ashley Terpstra), and she had no problem getting listed on the project. She is currently listed now. 

Thank you. 

Oldest First
Selected Oldest First

Employee

 • 

6.1K Messages

 • 

64.4K Points

3 years ago

Hi ChrisWilson-

In order for our staff to take a look, can you post the 18-digit submission reference number for this credit contribution?

Once we have this information, we can investigate further.

Cheers!

2 Messages

 • 

80 Points

@Maya​ of course!

#230506-233543-895000

Employee

 • 

6.1K Messages

 • 

64.4K Points

@ChrisWilson​ 

Concerning the submission you referenced, you will need to contact us directly through our Contact Form and our support team can assist further. 

Thank you!