11 Messages
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308 Points
I attempted to submit a new film but it hasn't confirmed whether the data-editors received the submission - Has it been sent?
I just finalized the submission form to add a new title - SB Nation's new documentary The People You're Paying to Be in Shorts (2022). I've added titles before, I know the process. I checked that the title had not yet been added, logged in to my IMDb account, brought up the submission form and filled it out, checked the updates until they all showed green, and landed on the "Your updates are ready to submit to our data-editors" page - standard procedure. But when I clicked "Submit these updates", it brought me back to the same page, no confirmation screen, no reference number for my contribution history, just the same "Your updates are ready to submit to the data-editors" message displayed earlier. I clicked the link several times, clicked the "re-check these updates" button and tried submitting again, and even re-filled out the form from scratch on another tab and tried once more. No confirmation whether the title was sent, no update on my contributions history page, nada. I hope I haven't accidentally sent several forms to the data-editors, if I have, I apologize for the annoyance. Can someone confirm whether or not the new title was submitted for approval?




Accepted Solution
Bethanny
Employee
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5.6K Messages
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58.9K Points
3 years ago
@joseph_j_archibald Hey!
Glad it worked from your phone, you may try deleting cache/cookies, or using a different browser to see if this helps.
Cheers!
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Bethanny
Employee
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5.6K Messages
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58.9K Points
3 years ago
Hi
You might want to check your contribution history to see if it was submitted.
Cheers!
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joseph_j_archibald
11 Messages
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308 Points
3 years ago
Thank you for the response. The movie is not in my contribution history at all, neither as a pending case nor a completed one. I assume that means the submission did not get sent. Has anyone else experienced this issue? I'd love to know if the problem lies on my end or IMDb's for troubleshooting sake.
(edited)
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joseph_j_archibald
11 Messages
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308 Points
3 years ago
Tried to add the film via my phone rather than my computer and it got sent to the editors and added to my contribution history instantly. Glad it worked but now I'm very annoyed it didn't work on my computer. I've never had this problem before, what could have changed?
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joseph_j_archibald
11 Messages
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308 Points
3 years ago
Will do. I hope this was a one-time issue and doesn't crop up again. Thank you for the tip and your responses, I wish you an excellent remainder of your day ^.^
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