How/why helpfulness ratings on reviews are fluctuating downwards?

There are only 2 reasons I can think of this would be happening. The person's account is deleted or later people who upvoted, then downvote to cancel out previous vote(which I don't know if this is even possible).

What I'm noticing is that movies or series I have reviewed would all of a sudden, in a matter of a day or 2, drop by multiple overall votes. I know of at least 2 specific TV Series that this has occurred on. The TV series "From" and "Invasion". I noticed this first on the series "Invasion", in a day's time the overall count dropped from either 11 or 12 to 8. "From" was a similar drop in number, but I don't recall the exact total number(I believe it was previously at 8 total votes, down to 3). On the series "From" this could have occurred over a 2 day time span, but I'm positive on "Invasion" that the drop was in a single day.

So what is going on with the voting? Why are votes being gobbled up? I have never noticed drops like that previously.

And no, in the grand-scheme of things it probably doesn't really matter. There does seem to be some kind of issue though.

Bethanny

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3.6K Messages

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38.4K Points

2 months ago

Hi @slippyC73 -

I have asked team in charge to confirm the reason this could happen. I will let you know as soon as we have an answer.

Cheers!

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slippyC73

5 Messages

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112 Points

Thanks for response! Am curious to the reasons. Also if there is a bug, which kinda seems possible, hopefully this will point ya in some direction.

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2 months ago

slippyC73

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112 Points

@Bethanny So I assume there is still no response from devs? Curious how this turned out.

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2 months ago

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Bethanny

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@slippyC73 Not yet, I will let you know for sure.

Thanks for your patience.

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2 months ago

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slippyC73

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112 Points

@Bethanny You sure ya gonna let me know?

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23 days ago

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G

glenrf

68 Messages

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1.1K Points

21 days ago

I have noticed that Helpful ratings can be added or subtracted if the page is closed and returned to later.

And, Yes - upvoted, then downvoted will cancel out your previous vote.

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slippyC73

5 Messages

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112 Points

The issue I see with just playing it off as that is the fact this happened in a 1 day time span(the amount of change was to much). When the ratings were consistent over quite a few days(not like that many people came back in a night and changed their mind, total would be between 8 and 9 when the total ratings combined was 19 or 20). If this was a couple over a day or a span of days, I could see this being valid. I have never seen the ratings fluctuate like that, it's why I'm suspicious of some bug or something(I won't go as far as saying being manipulated, because I don't know).

So no, I don't take your reasoning as a logical explanation. I can look in the past and know this is not normal or most likely not even probable.

To break down the situation again:

"Invasion" had 11 or either 12 total votes(believe was 9 positive). In 1 day time it dropped to 8 total with 5 positive votes(the ratio would be about the same).

"From" had 8 total votes(believe it was 5 positive). In that same day it dropped to 3 total votes with 2 positive.

This is NOT normal. I have seen the count fluctuate like you say, where you refresh or something and it drops a point or something. Since I have posted this I have not seen any fluctuations in any of the ratings, except upwards(more people voting on other titles). Basically there are between 8 and 9 votes that are loss to the abyss. Why is this happening? Is it a bug? Is it something else? I have no clue, but from past and current trends it doesn't seem probable that it's as you explain.

The only reasonable way the count would fluctuate that much if it had a bunch of votes. It seems reasonable if you get 50 or 60 votes in a "day" that it might fluctuate 5 or some higher number in that same "day". This isn't the case though.

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21 days ago

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slippyC73

How/why helpfulness ratings on reviews are fluctuating downwards?

Bethanny

slippyC73

slippyC73

Bethanny

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glenrf

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