E

5 Messages

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130 Points

Thu, Jul 21, 2022 6:30 PM

Answered

How long does it take for an APPROVED photo to go live on the site

I submitted several photos about a week ago and although they have all been APPROVED none has gone live on the site.  What should I do?

Champion

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11.1K Messages

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294.5K Points

Il y a 2 m

Post the reference numbers so IMDb staff can look into them.

5 Messages

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130 Points

Il y a 2 m

These photos submitted about a week ago have been "Approved" on the side but have not gone live: 220717-185148-474000

Can you please advise what I need to do to have them go live on the site?  Thanks!

Note: This comment was created from a merged conversation originally titled When do approved photos go live?
Fran

Employee

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367 Messages

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3.9K Points

Il y a 2 m

Hello EllenEliasoph,

Thanks for posting the submission refence number! I have checked contribution number and noticed that the submission was for Name URLs added to "Chen Qiufan", and they are live already on the site. 

Please keep on mind that, an active IMDbPro membership is required in order to add or update the images on your IMDb page. More details can be found on the our help guide