9 Messages

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162 Points

Thursday, October 5th, 2023

Closed

Solved

How do I delete personal information on my bio page?

How do I delete personal information on my bio page? I put in the request and it gets declined. 

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Employee

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2.6K Messages

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27K Points

2 years ago

Hi @rileychambers,

Please can you provide the 18-digit submission reference for this request so we may look into this for you.

Thanks!

9 Messages

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162 Points

@Ozzy​  231004-151119-352000 

9 Messages

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162 Points

@Ozzy​ Thank you Ozzy for looking into this. 

Employee

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2.6K Messages

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27K Points

Hi @rileychambers,

Thank you for providing the submission reference. Your request to remove this information was declined as it is our policy not to remove factual information from IMDb.

Our aim is to be the most complete and reliable source of movie, TV, and entertainment information on the web. In order to continue offering our users an accurate and trustworthy service, it is our policy not to alter or delete any kind of correct/factual information from our records.

We believe the data listed is factual, as such we cannot remove this as requested. 

You can find more information on our biographical data policies in our guidelines.

Cheers!

9 Messages

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162 Points

@Ozzy Yes it is factual. And removing the day wouldn't make it any less factual. That's all I want removed. Originally it was the two things, but it's really just the one. 

Employee

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2.6K Messages

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27K Points

Hi @rileychambers,

As mentioned in our previous reply, it is our policy not to alter or delete any kind of correct/factual information or credit from our records.

We have reviewed your request and believe the information we have listed to be factual, as such we cannot remove this from the database. 

9 Messages

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162 Points

@Ozzy Thank you Ozzy for all you assistance you've given me. One last thing and it's more of a hypothetical for future reference type of thing. If I wanted to delete my entire page from the website, how would I go about doing that? Thank you

Employee

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2.6K Messages

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27K Points

Hi @rileychambers,

As per our policy, we will not alter or delete any kind of correct/factual information or credits from our records. Please refer to our guidelines on deleting data.

I hope this helps!

9 Messages

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162 Points

@Ozzy So you're saying that a person cannot delete their information ( in this instance their entire page) if they want to? Was there something that was agreed upon by IMDB's customers? I'm just trying to understand here. If someone doesn't want their page ( or the information on said page) on your website anymore, said persons don't have a say in that? Is that legal? Again, just curious. 

Employee

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18.2K Messages

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321.3K Points

Hi @rileychambers​ -

Our Conditions of Use governing access and use of IMDb can be reviewed at: https://www.imdb.com/conditions