11 Messages

 • 

216 Points

Monday, March 31st, 2025 9:39 PM

In Progress

Help upload trailer to title page

Good day. Was referenced by IMDB Customer Service to post here with my problem. Since Scorecard not currently available, can somebody from IMDb help me to upload this trailer https://drive.google.com/file/d/1OPmfp3kbceAOGfj5FHmchUGfo633grQr/view?usp=sharing or alternatively downloadable from here https://vimeo.com/1070699645/43e916b007?share=copy so it will be publicly visible on this title page? https://www.imdb.com/title/tt36263783 Thank you.

Employee

 • 

2.6K Messages

 • 

28.4K Points

6 days ago

Hi eugene_7nw2kwjd0kxvo- Thank you for posting the links! Do you have the trailer on Youtube, if so can you post the Youtube link as well? Cheers!

11 Messages

 • 

216 Points

Hello, Maya. This should be link to youtube https://youtube.com/shorts/aI7HzIp4oJY?feature=share Let me know, if you need anything else.

Employee

 • 

2.6K Messages

 • 

28.4K Points

@eugene_7nw2kwjd0kxvo- Perfect, thank you! We're taking a look and will follow-up here shortly. Cheers!

Employee

 • 

2.6K Messages

 • 

28.4K Points

@eugene_7nw2kwjd0kxvo- We have reviewed the link however, vertical format is not supported. If you have another Youtube link with the correct format, we can take another look.

11 Messages

 • 

216 Points

Thank you, Maya. First time hearing about vertical formats not accepted on IMDB:) Let me look what else team have, I'll get back to you.

11 Messages

 • 

216 Points

@Maya, As requested, You can find links to HD horizontal version bellow. Please, upload this trailer to this title page https://www.imdb.com/title/tt36263783 Here is youtube link. https://youtu.be/IH-FuhlBPSQ Links to download https://drive.google.com/file/d/1OPmfp3kbceAOGfj5FHmchUGfo633grQr/view?usp=sharing Or https://vimeo.com/1070699645/43e916b007?ts=0&share=copy Thank you.

Employee

 • 

2.6K Messages

 • 

28.4K Points

@eugene_7nw2kwjd0kxvo- Thank you for posting! We are taking another look and will provide an update shortly.

Employee

 • 

2.6K Messages

 • 

28.4K Points

@eugene_7nw2kwjd0kxvo- The trailer has been uploaded. Cheers!

11 Messages

 • 

216 Points

@Maya, Thank you so much. Sorry to bother you again, but it seems something with quality of uploaded trailer - it looks lesser in quality, like SD or 720 version, while file i forwarded were 1080HD. Like, here is screenshot from IMDB player https://i.imgur.com/8WV6KVD.jpeg And here is one from same file on gdrive i provided https://i.imgur.com/1By9ex7.jpeg One on IMDB right now looks a bit more blurry and in lower resolution, than initial file. Can you, please look into this? Or am i doing something wrong? Is there any settings to select quality inside IMDB player i do not see? Thank you.

(edited)

Employee

 • 

2.6K Messages

 • 

28.4K Points

@eugene_7nw2kwjd0kxvo- Thanks for reporting! We're taking a look at this and will update shortly.

Employee

 • 

2.6K Messages

 • 

28.4K Points

@eugene_7nw2kwjd0kxvo- This has been fixed. Can you help us confirm on your end? Cheers!

11 Messages

 • 

216 Points

Thank you, @Maya Unfortunately to say, problem still present. Trailer presented on IMDB is still in lower resolution, than provided files. I gave it a day to process on IMDB servers, tried different browsers and laptop/phone to try to root out problems in my side. I guess, something with current IMDB algorithms in processing uploaded videos. Honestly saying, I don't really want to bother you too much with this issue alone. But, maybe, you have any more suggestions? Or whom can i contact with this question? Again, thank you.

Employee

 • 

2.6K Messages

 • 

28.4K Points

@eugene_7nw2kwjd0kxvo- Your welcome! Apologies for this! I've forwarded this information to the appropriate team for further investigation. We'll reply once we receive further information. Cheers!