Help!! Need help removing old tagged video from my IMDb profile.

Hello, I usually do my best to find answers to my issue through the help option but his issue seems like a challenge.

The video was put up by another account and I was tagged in it although I'm not part of the project. I've tried to contact the owner of the page but received no response. The project tagged me as another actor with a similar look as me. Previously it didn't bother me that they used my likeness but as my career grows I do not want to attached myself to projects I was not involved with.

Here is a link to the video that has tagged my profile:

https://www.imdb.com/video/vi3307258393/?ref_=nmvi_vi_imdb_3

Any help to remove the associated tags so they don't show on my page would be greatly appreciated. My page is a representation of my work and feel it hurts me while they are able to profit. Besides the link https://contribute.imdb.com/video/list Are there any other options to remove a tag from a video uploaded by a unresponsive user ? Thank you!

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Ozzy

Employee

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2.6K Messages

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27K Points

2 years ago

Hi @GJoseph,

Our aim is to be the most complete and reliable source of movie, TV, and entertainment information on the web. In order to continue offering our users an accurate and trustworthy service, it is our policy not to alter or delete any kind of correct/factual information from our records.

We believe the data listed is factual, as such we cannot remove this as requested.

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GJoseph

4 Messages

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120 Points

Thank you Ozzy for getting back to me, I’m not asking for you remove the video or delete it. I’m only asking for help to untag my profile from the video so the video doesn’t show up on my page. Right now the video is the 2nd video to appear when visiting my profile cant you untag me from the video so it doesn’t show up on my page please. I’ve seen some it done in other instances, thank you

2 years ago

0

Ozzy

Employee

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2.6K Messages

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27K Points

Hi @GJoseph,

You can manage the videos on your name page, an active IMDbPro subscription and a claimed name page is required. Please refer to the guidance in our help guide for more information. You can also find details on which IMDbPro subscription is suited to you in our comparison help article.

I hope this helps!

2 years ago

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G

GJoseph

4 Messages

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120 Points

Hello unfortunately I’ve had a subscription since 2015 and typically able to resolve any issues or questions but since this video was not originally posted by me I am not able to untag my profile from it.

Here is another user with a similar situation and IMDb support was able to untag their profile from the video.
https://community-imdb.sprinklr.com/conversations/data-issues-policy-discussions/trying-to-remove-old-video-tags-from-my-imdb-page/6443fda5a110963ad3338dd7

I understand you are busy and appreciate your time, would just like to remove the tag from the video which causes it to shows up on my page & supersedes the majority of trailers I put on my page. Thank you and I hope you have a moment to review the example I posted showing support removing a video tag for another IMBb subscriber.

2 years ago

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Bethanny

Employee

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5.6K Messages

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58.9K Points

@GJoseph Hi!

Video has been untagged.

Cheers!

2 years ago

0

GJoseph

Help!! Need help removing old tagged video from my IMDb profile.

Ozzy

GJoseph

Ozzy

GJoseph

Bethanny

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