822 Messages
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15.9K Points
Having problem with credits wrongly declined as 'duplicate credits'
I've been sprucing up a show from over 30 years ago, where some 'writers' section' has some people under multiple jobs in it, absolutely no issue adding full writer credits until two days ago, then anybody listed as 'writer' who also has a credits as 'story editor' style credits or some such has the the 2nd credit declined as 'duplicate' even though the job title and order number are different, this has never happened before to me. Happened first here #250407-222319-145000 then here #250408-213523-143000 Also added an uncredited voice to several eps with evidence that were approved but two days ago, they were suddenly an issue too. Here: #250407-222319-145000 Also a correction to an error I made here was stupidly declined: #250407-190329-311000 I've taken the first third of the episodes from barebones to pretty decent, but I can't continue with this type of issue, can you help? Thank you.
Accepted Solution
Maya
Employee
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2.8K Messages
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30K Points
9 days ago
Hi VonPunk- Thank you for posting the submission reference numbers! Further reviewing, the duplicated ones were rejected as such because those credits were already on the episodes, however, they were incorrectly listed under the wrong department. Apologies for the confusion there but now, these have been fixed and the changes are already live on the site. As per the other submissions, these have been res-ubmitted on your behalf and approved. Cheers!
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