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Wednesday, April 9th, 2025 10:20 AM

Solved

Having problem with credits wrongly declined as 'duplicate credits'

I've been sprucing up a show from over 30 years ago, where some 'writers' section' has some people under multiple jobs in it, absolutely no issue adding full writer credits until two days ago, then anybody listed as 'writer' who also has a credits as 'story editor' style credits or some such has the the 2nd credit declined as 'duplicate' even though the job title and order number are different, this has never happened before to me. Happened first here #250407-222319-145000 then here #250408-213523-143000 Also added an uncredited voice to several eps with evidence that were approved but two days ago, they were suddenly an issue too. Here: #250407-222319-145000 Also a correction to an error I made here was stupidly declined: #250407-190329-311000 I've taken the first third of the episodes from barebones to pretty decent, but I can't continue with this type of issue, can you help? Thank you.

Accepted Solution

Employee

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9 days ago

Hi VonPunk- Thank you for posting the submission reference numbers! Further reviewing, the duplicated ones were rejected as such because those credits were already on the episodes, however, they were incorrectly listed under the wrong department. Apologies for the confusion there but now, these have been fixed and the changes are already live on the site. As per the other submissions, these have been res-ubmitted on your behalf and approved. Cheers!

822 Messages

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15.9K Points

Thank you so much Maya. If you don't mind if I have any further issues on this series I'll post in this thread about it. I had previously noticed the credits (some not even written as they appear onscreen) in the wrong department and intended to submit a deletion for those once I'd added them all in the right section for the whole series, I did not expect them to cause a clash with them being outside the writers section. I guess I'll try deleting them as I go and see if this mitigates the problem, I'm sort of not wanting to get too ahead of myself by deleting them all far in advance in case somethings takes me permanently off mission, better they'd be in wrong section than not at all in a 'at worst' scenario, but I aim to get it all finished and move onto the next series on my years old to-do list haha.

Employee

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2.8K Messages

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30K Points

@VonPunk- Your welcome! All good with that! No worries as well, sometimes these confussions happen but if you have further issues with them, feel free to post them below and we'll be happy to further help!