Are you still seeing this "Unavailable" Error? If so, can you confirm under what circumstances you encounter this (ie. upon clicking the "Save for later" in the contribution form, Clicking the "Edit Page" button, opening certain site pages, etc.)?
Thanks for the additional information. I haven't seen complaints from other community members, though as you are seeing this error consistently I have filed a ticket (#P87510299) for the appropriate team to investigate further.
Just circling back here, in order for our tech team to investigate further, can you try reproducing the issue and confirm what exact steps you are taking that results in the error display?
Probably would be hard to duplicate. It just happens -- an unexpected surprise.
After submitting a contribution with lots of items (100 plus), you go to a next title, try to submit a contribution, and then this error message appears. Next time it happens (who knows when?), I’ll respond with specifics.
P.S. I’ve wondered if it's a timing thing? So many items at once, so one must wait for some time to pass before the next contribution can be considered.
I just exit, wait for some time to pass, and then got back to the second title and resubmit.
It just happened again. I go from submitting over 100 items for The Quick and the Dead, and then go to a next page, even IMDb: Update History, and also to another title, and I get this error message.
Even after several minutes (at least 5), I cannot navigate beyond the error page.
Had to wait about 10 minutes. Now, same thing has happened with Desperado (1995).
Thanks again for all the useful information reporting this error, the issue has been identified and fixed. Otherwise, if you experience this error again let us know!
Thank you. Now how about getting. those “pending” responses for Genre submissions processed correctly? Or, at the very least, some logical explanation that doesn’t take the easy way out by referring contributors to guidelines when that was already done with original contributions. That automatic response doesn’t “explain” a thing!
bradley_kent
1.7K Messages
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28K Points
3 years ago
Is this just appearing after the “Save for Later” bar has been used? Or, when one goes to IMDb: Update History?
(edited)
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Michelle
Employee
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18.2K Messages
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321.3K Points
3 years ago
Hi @bradley_kent -
Are you still seeing this "Unavailable" Error? If so, can you confirm under what circumstances you encounter this (ie. upon clicking the "Save for later" in the contribution form, Clicking the "Edit Page" button, opening certain site pages, etc.)?
2
Michelle
Employee
•
18.2K Messages
•
321.3K Points
3 years ago
Hi @bradley_kent -
Just circling back here, in order for our tech team to investigate further, can you try reproducing the issue and confirm what exact steps you are taking that results in the error display?
0
bradley_kent
1.7K Messages
•
28K Points
3 years ago
Probably would be hard to duplicate. It just happens -- an unexpected surprise.
After submitting a contribution with lots of items (100 plus), you go to a next title, try to submit a contribution, and then this error message appears. Next time it happens (who knows when?), I’ll respond with specifics.
P.S. I’ve wondered if it's a timing thing? So many items at once, so one must wait for some time to pass before the next contribution can be considered.
I just exit, wait for some time to pass, and then got back to the second title and resubmit.
Hope this helps.
9
bradley_kent
1.7K Messages
•
28K Points
3 years ago
And, it just happened again, right after a submission with over 300 items.
0
Michelle
Employee
•
18.2K Messages
•
321.3K Points
3 years ago
Hi @bradley_kent -
Thanks again for all the useful information reporting this error, the issue has been identified and fixed. Otherwise, if you experience this error again let us know!
0
bradley_kent
1.7K Messages
•
28K Points
3 years ago
Thank you. Now how about getting. those “pending” responses for Genre submissions processed correctly? Or, at the very least, some logical explanation that doesn’t take the easy way out by referring contributors to guidelines when that was already done with original contributions. That automatic response doesn’t “explain” a thing!
0
bradley_kent
1.7K Messages
•
28K Points
3 years ago
It’s happening again, but in a different way. Went to Rough Riders of Durango (1951), hit the "Edit Page" bar, and it appears. Darn!
(edited)
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Michelle
Employee
•
18.2K Messages
•
321.3K Points
2 years ago
Hi @bradley_kent -
I'm circling back here to confirm if the issue has been resolved or confirm if you are still experiencing this error?
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