S

8 Messages

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160 Points

Saturday, November 25th, 2023 12:10 AM

Solved

graphic design credit

Hello, I submitted a web series graphic designer of the series' logo at the series level under the Art Department as "graphic designer."

While the logo is used throughout repeatedly, the credit is just now showing up on the credits of the second series' first episode. The graphic artist goes by a moniker. The submission has been declined for not meeting submission guidelines. Will you kindly tell me how to get this credit approved?

Employee

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1.6K Messages

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16.2K Points

3 months ago

Hello strathmore9,

Can you help us posting the 18-digits submission reference number? in order to take a look for you!

You can find your submission history in your Contribution History page. 

8 Messages

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160 Points

Yes, here you go:

Contribution #231124-182455-459000

Employee

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1.6K Messages

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16.2K Points

3 months ago

It looks like you are adding the credit to a TV Series, in this case you have to submit the credit to the episodes which are credited on, the submission was done to the Main TV Series page. 

You can re submit your credits to the correct episodes, also you can find more help and details in our Help Articles.

8 Messages

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160 Points

I added it to the series because it's the whole series logo used in every episode, but only credited on the 5th episode thus far. So I should still only credit by episode?

Champion

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13.6K Messages

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321.8K Points

@strathmore9​ 

Yes. You can possibly add the same credit but with "uncredited" in the attribute field for those episodes where there was no credit. You can submit this through the series page, selecting the relevant episodes in the form.

8 Messages

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160 Points

@Peter_pbn​ Alrighty, I'll have to give that a try. Thanks a bunch for the tip!

8 Messages

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160 Points

3 months ago

I got this item approved, thank-you everyone!