J

5 Messages

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134 Points

Tuesday, April 9th, 2024 12:51 AM

In Progress

Genres Not Showing

I have never had this issue before, but for some reason, the last two titles I've submitted to IMDb (my projects) only show one of the genres they are. (One has two genres, and the other has three). It's not a matter of waiting for processing times. These have both been up for some time now. This is not issue when using a browser, desktop, or the IMDb Pro app. Just the IMDb app. You can find all the genres if you scroll down to the genres section, but again, only one of them shows up at the top and it's only for these two titles. It's especially frustrating because the title that's primarily a Drama only shows Romance at the top. And the title that's primarily a mystery shows drama at the top. How do I fix this.

One of them fixed itself after a subgenre update went through, the other one, but nonetheless, how do I fix this problem without having to submit a subgenre? Because the other title still has the issue.

Employee

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4.7K Messages

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50.3K Points

1 month ago

Hi @JKJ -

Can you link some titles as examples?

Thanks!

5 Messages

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134 Points

@Bethanny​ 

Hi,

here’s the link to the title that still has the issue:

https://www.imdb.com/title/tt31802218/?ref_=ext_shr_lnk

Employee

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4.7K Messages

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50.3K Points

@JKJ​ Hi! We have asked our team in charge and will keep you posted with the reply.

Cheers!